Position Number:

22103362

County:

Pulaski

Posting End Date:

September 8, 2026

Preferred Qualifications:

Three years of experience conducting law enforcement, internal affairs, or ethics and integrity investigations involving conducting interviews, writing investigative reports, and providing courtroom testimony.

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others. Position Information

Job Series:

Internal Affairs -

Career PathClassification:

Internal Affairs InvestigatorClass Code:

SIA19

PPay Grade:

LES03

Salary Range:

$55,930 - $82,776Job Summary

The Internal Affairs Investigator is responsible for conducting confidential investigations into allegations of misconduct, policy violations, and ethical breaches within the agency. This role requires strong investigative, analytical, and interpersonal skills to ensure fairness, compliance, and accountability in law enforcement operations. The investigator works independently and collaboratively to gather evidence, interview witnesses, and produce comprehensive reports that support disciplinary and legal decisions.

Primary Responsibilities

Conduct thorough, impartial, and confidential internal investigations into complaints involving law enforcement personnel.

Collect and analyze evidence, records, and surveillance footage.

Interview complainants, witnesses, and officers to obtain accurate and objective statements.

Maintain detailed case files and documentation for all investigative activities.

Ensure investigations adhere to state laws, departmental policies, and professional standards.

Identify and report policy violations, ethical misconduct, or criminal behavior.

Work with legal counsel and leadership to recommend appropriate corrective actions.

Prepare clear, concise, and comprehensive investigative reports for administrative hearings and court proceedings.

Testify in disciplinary hearings, legal proceedings, or arbitration cases as needed.

Maintain strict confidentiality while handling sensitive personnel and case information.

Coordinate with law enforcement officials, prosecutors, oversight agencies, and HR departments.

Knowledge and Skills

Strong ability to analyze evidence, identify inconsistencies, and assess credibility.

Knowledge of law enforcement procedures, administrative law, and criminal investigations.

Demonstrated integrity, objectivity, and impartiality in conducting sensitive investigations.

Commitment to confidentiality and discretion in handling personnel matters.

Excellent verbal and written communication for conducting interviews and writing reports.

Ability to interact with diverse individuals professionally and respectfully.

Strong conflict resolution and negotiation skills.

Ability to manage multiple complex investigations while meeting strict deadlines.

Proficiency in case documentation, report writing, and evidence tracking.

Minimum Qualifications

At least three years of experience in law enforcement, investigations, or internal affairs.

Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee's demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.

Licensure/Certifications

Must be Certified Law Enforcement Officer in the State of Arkansas.

OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW

COMMITTEE.The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.