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HL
High Liner Foods
Food Safety Documentation Specialist
Career Insights for Document Control / Management Specialist
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Based on New Hampshire data
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What they do
A Document Control or Management Specialist manages written and electronic documents for an office or company. Develops or maintains systems for keeping track of documents, including labeling, retrieving, distributing, recovering and destroying documents as needed.
$46,764 / year median in New Hampshire
+4% projected growth
Job Description
Key Responsibilities Maintain and support onsite FSQA program and supporting documentation, ensuring they remain current, compliant, and effectively implemented across the facility. Conduct HACCP verification activities, including record review, prerequisite program verification, and support for validation and reassessment needs. Partnering with Quality and site leadership to coordinate audit‑readiness efforts by organizing documentation, ensuring record accuracy, and maintaining program elements in a state of continuous compliance. Support the site's CAPA documentation process, including issue intake, support for root‑cause investigations, corrective action tracking, and verification that actions are effectively implemented and sustained. Coordinate customer complaint activities, including data review, investigation support, documentation accuracy, and timely communication of findings to the QA Manager. Oversee document control for all FSQA‑related materials, ensuring documents and records are properly maintained, updated, and aligned with regulatory, customer, and company requirements. Support Quality leadership and the site with internal and external audits by preparing required materials, participating in audit activities, and ensuring timely and accurate follow‑up on findings. Perform routine program verification checks to confirm compliance and promptly escalate gaps, risks, or emerging issues to the Plant Quality & Food Safety Manager Collaborate with cross‑functional partners—including Production, Sanitation, and Maintenance—to reinforce food safety expectations and support effective program execution. Contribute to a culture of continuous audit readiness by identifying emerging risks, supporting corrective actions, and promoting consistent adherence to FSQA standards and behaviors. Role Expectations Demonstrates strong attention to detail, documentation accuracy, and adherence to established FSQA processes. Operates with a high degree of ownership and accountability for program performance and compliance outcomes. Communicates effectively across functions and supports Quality leadership in driving food safety and quality priorities. Maintains professionalism, sound judgment, and a proactive approach to identifying and resolving issues. Supports continuous improvement by identifying opportunities to strengthen program execution and reduce compliance risk.