Senior Technical Officer Virginia Western Community College
8 Roanoke, VA Job Details Full-time 11 hours ago Qualifications Endpoint Security Managing technical support teams Staff supervision Network hardware support NFS Distributed file systems Technical documentation Cloud security management Microsoft Exchange Public Cloud Virtualization projects Information & network security team management Team development Managing engineering teams Hardware support Azure AD Mentoring Contingency planning Server virtualization Microsoft Teams SharePoint Technical writing SAN Network security appliance implementation Storage management (system administration) Desktop administration Incident response implementation Security technology solutions implementations Server hardware support Active Directory management Full Job Description Posting Summary Working Title Senior Technical Officer Role Title Info Technology Specialist III Role Code 39113-SW FLSA Exempt Pay Band 06 Position Number 28600087 Agency Virginia Western Community College Division Virginia Western Community College (Div) Work Location Roanoke (City)
- 770 Hiring Range $78,063
- $125,000 Emergency/Essential Personnel No EEO Category 2-Professionals Full Time or Part Time Full Time Does this position have telework options?
- Telework options are subject to change based on business needs
- Does this position have a bilingual or multilingual skill requirement or preference? Work Schedule Monday
- Friday 8am to 5pm Sensitive Position Yes Job Description Virginia Western Community College is a two-year public institution of higher education operating under the Virginia Community College System, a statewide system of community colleges.
The College operates under the policies established by the State Board for Community Colleges and the Virginia Western Community College Local Advisory Board. Virginia Western is located on a 70-acre campus in southwest Roanoke, VA. The service region of the College includes Roanoke, Salem, Roanoke County, Craig County, Franklin County, and southern Botetourt County. The College was established in 1966 and has grown from an initial enrollment of 1,352 to its current annual enrollment of over 9,000 students in credit courses and more than 1,400 enrollments in fast-track workforce and continuing education courses. Virginia Western is seeking an Information Technology Specialist III
- Senior Technical Officer to serve as the college's primary technical lead for IT infrastructure.
Reporting to the Chief Information Officer (CIO), the Senior Technical Officer provides strategic direction and technical leadership across on-premises and cloud environments. This role is a critical balance of strategic systems engineering and personnel management, responsible for the performance, security, and stability of the college's enterprise data, voice, and video networks. The Senior Technical Officer serves as a member of the IT leadership team. Collaborates with the CIO and other IT leaders to shape the strategic direction of information technology at the college. Directs the design, configuration, and maintenance of complex infrastructure, including virtualization, SAN storage, Microsoft Azure, and LAN/WAN networks. Manages projects and oversees teams responsible for Tier 2 and Tier 3 technical support for college systems. Directs the Systems Support Group, overseeing work schedules, professional development, and performance evaluations for engineers, administrators, and technicians who support administrative and academic computing. Serves as the Information Security Liaison, managing audit responses, vulnerability scanning, and the implementation of advanced security controls, including firewalls, network access control, and endpoint protection. Manages IT procurement in accordance with state best practices, prepares equipment and cost projections for budgets, and oversees large-scale projects from research through installation. Review of applications will begin August 25, 2026 and will continue until the position is filled. Special Assignments May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor. KSA's/Required Qualifications Expert-level proficiency in VMware server and desktop virtualization. Expert-level proficiency in NetApp SAN administration, including NFS, LUNs, and CIFS protocols. Expert-level proficiency in Active Directory and Microsoft cloud environment management, including Azure AD, Entra ID, Exchange, Microsoft Defender for Endpoint. Experience administering Microsoft Teams, SharePoint, and OneDrive. Expert-level proficiency in managing internal and external certificate services. Experience in firewall management, threat detection and prevention, network defense, incident response, and disaster recovery planning. Experience in IT systems support and network infrastructure management, with demonstrated knowledge of common IP communication protocols and methods. Demonstrated ability to communicate effectively both verbally and in writing. Exceptional ability to translate complex technical initiatives into strategic options for non-technical academic stakeholders and executive leadership, while also producing clear best-practice documentation. Demonstrated experience leading, mentoring, and evaluating technical staff, including IT engineers and analysts, while fostering accountability, collaboration, and knowledge transfer. Microsoft Certified Systems Engineer training/certification and/or equivalent on-the-job experience. Extensive education and/or equivalent experience in information technology systems support within an enterprise environment. Additional Considerations Demonstrated knowledge of routing and switching, as well as fiber and copper physical infrastructure, preferred Enterprise experience administering VoIP systems, preferred Experience with video distribution and surveillance systems, preferred Experience applying artificial intelligence to improve operational efficiency and business processes, preferred Experience with procurement, management, research, planning, configuration, and installation of hardware and software required to support enterprise desktop, server, mobile device, and virtual environments, preferred Bachelor's degree in computer science, information technology, or a related field, or an equivalent combination of formal training and on-the-job experience, preferred Formal supervisory or management training, preferred Formal project management training, preferred Operation of a State Vehicle No Supervises Employees Yes Required Travel N/A Posting Detail Information Posting Number CLS_4662P Recruitment Type General Public
- G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 08/18/2026 Job Close Date 09/21/2026 Open Until Filled Yes Agency Website Contact Name Lindsey Weston Email Phone Number 540-857-7305 Special Instructions to Applicants In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process.
To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: Additional Information Background Check Statement Disclaimer The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/ EEO Statement The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors. ADA Statement The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested. E-Verify Statement VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
