A Judge oversees the legal process in court cases. Interprets law, advises jurors during trials, writes opinions and decisions, and gives verdicts in cases decided without a jury. May decide on a sentence for the defendant in a criminal case, or liability of a defendant in a civil case; may facilitate negotiations between parties in a dispute. Works in a county, state or federal court system.
Consulting is an award-winning staffing firm serving state and local governments. Our mission is to make lives better! We make our Clients' Lives Easier by engaging and supporting our clients and partnering with them to be the most knowledgeable staffing partner. We make our Employees' Lives Better by identifying and cultivating their talents and matching these talents with our customers' needs. ATHENA places a high value on customer service, accountability, and getting the job done.
POSITION SUMMARY
We are seeking an
SSI/SSDI
Hearings Representative for a temporary long-term, full-time position . This role is responsible for managing Social Security disability claims through the hearing level of the appeals process. The Hearings Representative advocates for clients by preparing hearing files, communicating with the Social Security Administration (SSA), Office of Hearings Operations (OHO), medical providers, attorneys, and clients to ensure timely and accurate case development. This position plays a critical role in helping individuals obtain Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI) benefits.
Employment Type:
Temporary Long-Term, Full-Time Hourly Rate:
$27.00/hour
Work Location:
1 N. Charles Street, 10th Floor, Baltimore, Maryland 21201, United States
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manage a caseload of SSI and SSDI hearing-level appeals. Review claim files to identify strengths, weaknesses, and outstanding evidence needed for hearings. Obtain and organize medical records, treatment notes, diagnostic reports, and other supporting documentation. Communicate regularly with clients to provide case updates, answer questions, and prepare them for hearings. Draft hearing summaries, case analyses, and pre-hearing briefs when appropriate. Coordinate with Administrative Law Judges (ALJs), SSA staff, attorneys, medical providers, and other stakeholders. Monitor hearing schedules, deadlines, and case milestones to ensure timely completion of all required actions. Submit evidence electronically through SSA systems and maintain accurate documentation of all submissions. Prepare clients for hearings by explaining the hearing process, expected questions, and courtroom procedures. Document all client interactions, case activities, and communications in the case management system. Review hearing decisions and determine next steps, including favorable decisions, remands, dismissals, or Appeals Council referrals. Ensure compliance with SSA regulations, organizational policies, confidentiality requirements, and HIPAA standards. Participate in quality assurance reviews, team meetings, and ongoing professional development.
REQUIRED QUALIFICATIONS
High school diploma or GED required; Associate's or Bachelor's degree preferred. Minimum of 2 years of experience working with
SSI/SSDI
disability claims, hearings, case management, or Social Security advocacy. Working knowledge of SSA disability programs, policies, and hearing procedures. Experience reviewing medical documentation and disability evidence. Strong organizational and time management skills with the ability to manage multiple deadlines. Excellent written and verbal communication skills. Proficiency with Microsoft Office Suite and electronic case management systems. Ability to maintain confidentiality and handle sensitive information with professionalism.
PREFERRED QUALIFICATIONS
Experience representing clients through the SSA hearing process. Knowledge of SSA listings, vocational rules, and disability determination processes. Experience using SSA electronic records systems (ERE, Appointed Representative Services, or similar platforms). SOAR training or other Social Security disability advocacy certifications are a plus.
KNOWLEDGE, SKILLS, AND ABILITIES
Strong analytical and critical thinking skills. Ability to interpret medical and vocational evidence. Excellent customer service and client advocacy skills. Strong attention to detail and documentation accuracy. Ability to prioritize competing deadlines in a fast-paced environment. Ability to work independently while collaborating effectively with team members. Problem-solving skills with the ability to identify barriers and develop solutions.
PHYSICAL REQUIREMENTS
Prolonged periods of sitting and computer work. Must be able to lift or move up to 25 pounds.
Standard schedule:
Monday-Friday, 8:00 AM - 5:00 PM (evenings and weekends may be required based on business needs).
SUCCESSFUL ATHENA EMPLOYEES DISPLAY
Striving for excellence. Pride in representing the employer well. Problem-solving rather than problem-identifying. Proactive commitment and reliability. Awareness of employer needs and ATHENA's capabilities. Ability to collaborate with diverse, deliverable-driven teams.
BENEFITS OF WORKING FOR ATHENA
Support from a team committed to making your life better. Medical, dental, and vision insurance. Medical and dependent flexible spending accounts. Pet insurance. 401(k) with generous employer match. Easy-to-use employee self-service HR portal.
ADDITIONAL INFORMATION
The statements in this posting describe the general nature and level of work but are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Employment with ATHENA is at-will. ATHENA Consulting LLC is an Equal Opportunity Employer and is committed to providing equal employment opportunities without regard to any federally protected classification.
ATHENAJobs-High Job Types:
Full-time, Temporary Pay:
$27.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Vision insurance
