Bilingual Legal Intake Specialist Camino Law Greensboro, NC Job Details Part-time $20 - $23 an hour 1 hour ago Benefits Paid time off Qualifications Foreign language proficiency Spanish Sales Phone communication Customer service Computer literacy Attention to detail Calendar management Emotional safety support Organizational skills Full Job Description Job Summary Camino Law is looking for a warm, organized, bilingual person to join our team as a part-time Legal Intake Specialist. We are a woman-owned family law firm with a simple mission: we help families stay out of court, stay friends, and raise happier kids. Our clients are often calling us during some of the hardest moments of their lives, so the person who answers that first call matters enormously. We're looking for someone who genuinely likes people, communicates with compassion and confidence, and can keep track of the details while making prospective clients feel cared for. What You'll Do Be the first point of contact for prospective clients by phone, email, and in person, in both English and Spanish Conduct intake calls, gather information, and learn what prospective clients need Explain our services, process, and next steps clearly and warmly Schedule consultations with our attorneys Follow up with prospective clients and help them move forward when we're the right fit Keep client and lead information accurate and organized in our systems Track basic intake and conversion numbers Help make the transition from prospective client to Camino client feel seamless Assist with answering phones, greeting visitors, mail, supplies, scanning, filing, and other basic office needs

Who We're Looking For Required:

Fluent Spanish and English, spoken and written Warm, empathetic, and comfortable talking with people who may be stressed or emotional Excellent communication skills Organized and detail-oriented Comfortable juggling several things at once Reliable, punctual, and professional Comfortable with email, calendars, and basic technology Especially helpful, but not required: Sales, customer service, intake, or business development experience Experience in a law office, medical office, nonprofit, or other client-service environment Experience using a CRM or case-management system You do not need prior family law experience. We can teach you our systems and processes. We care much more about finding someone who is kind, capable, curious, dependable, and eager to learn. What Success Looks Like Our prospective clients feel heard and taken care of. Follow-up actually happens. Information is accurate. Nothing falls through the cracks. And you become someone both our clients and our team know they can count on. There is potential for this position to grow into a full-time role.

Pay:

$20.00 - $23.00 per hour Expected hours: 20.0 - 25.0 per week

Benefits:

Paid time off

Work Location:

In person