We are looking for a Customer Service Representative to provide hands-on administrative and customer service support for a Long-term Contract position based in San Leandro, California. This role will help keep daily department operations organized by managing routine tasks, supporting communication, and assisting with document and spreadsheet work. The ideal candidate is dependable, detail-oriented, and comfortable working onsite in a manufacturing environment while adapting to shifting priorities and team needs.

Responsibilities:

• Coordinate day-to-day administrative activities such as organizing records, entering information accurately, and managing written communications.
• Support the customer service team by taking on routine and overflow assignments so core staff can focus on higher-priority work.
• Create, update, and format business documents using Microsoft Word to ensure materials are clear and professionally prepared.
• Maintain and revise spreadsheets in Microsoft Excel to track information, organize data, and support reporting needs.
• Use Microsoft Outlook to manage emails, schedule-related tasks, and assist with timely follow-up communication.
• Help improve departmental workflow by staying responsive to requests and contributing to efficient task completion.
• Collaborate with team members across the department and provide assistance wherever additional support is needed.