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Robert Half
Legal Support Associate
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Job Description
We are looking for a Legal Support Associate to provide administrative and legal support for a busy team in Pennsylvania. This long-term contract position is ideal for someone who can balance client-facing communication, legal documentation, and account oversight in a fast-moving environment. The role requires sound judgment, strong organizational skills, and the ability to work across legal, risk, accounting, and operational stakeholders while maintaining a thoughtful approach in sensitive situations.
Responsibilities:
- Deliver responsive, effective support when communicating with merchants, sales partners, internal teams, and external contacts.
- Investigate and resolve account inactivity matters by using available tools, records, and internal resources.
- Track assigned accounts closely, prepare status updates, and provide accurate reporting on open items and progress.
- Coordinate with Risk, Accounting, and other subject matter experts to address legal matters involving liens, levies, bankruptcy-related requests, and attorney inquiries.
- Prepare and organize legal materials such as litigation documents, subpoenas, agreements, and related supporting records.
- Conduct legal research under the direction of the Legal Department and summarize findings for internal use.
- Review issues related to Salesforce workflows and escalate or advise on concerns impacting legal support activities.
- Manage difficult or escalated interactions with tact while helping move matters toward resolution.
- Ability to work independently and take initiative with minimal supervision.
- Strong organizational and time-management skills, with the ability to handle multiple priorities at once.
- Excellent written and verbal communication skills for both internal and external interactions.
- Comfortable working in a fast-paced environment and meeting urgent deadlines.
- Flexibility to adjust work hours when critical matters require immediate attention.
- Willingness to quickly learn company products, services, and internal processes relevant to the role.
- Experience or familiarity with e-filing, court filings, civil litigation support, compliance work, calendar management, or contract administration.
- Bilingual communication skills are welcomed but not required.