Organized Retail Crime Investigator (ORC) Metro One Loss Prevention Services Group (West Coast), Inc. - 2.6 Albuquerque, NM Job Details Full-time $75,000 - $85,000 a year 16 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Flexible schedule Qualifications Crime prevention Computer operation Retail store loss prevention experience Confidential information handling CCTV system operation (AV) Police records management Team leadership Asset Protection Court testimony Desktop applications Legal evidence Fraud prevention implementation Managing projects Investigative reports Retail security monitoring Productivity software Local ordinances Asset protection POS systems Project leadership Financial acumen Full Job Description Organized Retail Crime (ORC)

Investigator Summary:

The Organized Retail Crime (ORC) Investigator will specialize in safeguarding customer assets from losses due to large-scale organized external theft and fraud. This key role will be the client's Subject Matter Expert on serial external crime and related threats to profitability and customers/employee safety.

ORC Investigator Qualifications:

5-8 Years of Retail Loss Prevention or Law Enforcement experience directing large-scale, complex investigations. Proven track record in recognizing and resolving large-scale eCommerce and online fraud. (.com) Proven ability to resolve investigations and deploy tactics to reduce risk from serial violent crime including armed robberies, store takeovers, and overnight burglaries. Understanding of Logistics and successful resolution of cargo theft, hijackings, and large-scale diversion. Effectively utilize all investigative tools. Excellent communication and leadership skills. Ensure proper preparation, maintenance, and retention of all reports, evidence, files, and records in accordance with company guidelines and local authority. Maintain video library and BOLO files of known shoplifting suspects, issue BOLOs to law enforcement when appropriate. Testify in criminal proceedings when required; work closely within the judicial system to ensure prosecution and maximize restitution opportunities. Ability to work independently and produce sustainable results with minimal supervision. Availability to work off hours and weekends with 50% travel on short notice. Knowledge of current security technology, including access control, CCTV, identification, and special applications. Knowledge, skills, and ability requirements (minimum competencies required for job performance) Excellent interpersonal, written, and oral communication skills Working knowledge of computers and related MS Office applications Strong project management skills Strong knowledge of audit procedures Knowledge of applicable federal laws, state laws, and city ordinances Thorough knowledge of POS systems Knowledge of physical security applications; conducting stationary and mobile surveillance operations Understanding of retail sales drivers, financial reports, and retail business acumen Ability to function independently and problem solve with minimal direction Ability to manage confidential and sensitive information in a professional manner Proven ability to testify in criminal proceedings Prior Work Experience and Educational Requirements 5+ years of demonstrated experience in an asset protection environment Retail industry experience is preferred 3 years of Law Enforcement or Retail Asset Protection investigative experience Working knowledge of Close Circuit Television (CCTV) systems, portable video equipment, and surveillance devices Wicklander-Zulawski certified Ability to travel independently and overnight Must be able to successfully complete a drug and thorough background check Must be trustworthy, have a high sense of integrity, be customer-centric, results-driven, and be agile and open to change. Ability to be available nights and weekends Benefits provided. Salary commensurate with job knowledge and experience.

Job Type:

Full-time Benefits:

Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

Schedule:

8-hour shift

Experience:

ORC:

4 years (Required)