Skills You Will Need Investigative Expertise:

Skilled in leading internal and external investigations, including high-impact cases; proficient in case development, exception reporting, trend analysis, and conducting investigative interviews in stores.

Training and Development:

Ability to design, deliver, and evaluate training programs across all levels of the AP organization, ensuring compliance with company standards and policies.

Collaboration:

Strong ability to partner with regional leadership, AP peers, and internal stakeholders to ensure consistent execution of AP initiatives and compliance standards.

Communication:

Excellent written and verbal communication, presentation, and relationship-building skills; able to effectively convey information across diverse audiences, including senior leadership, store teams, and law enforcement.

Leadership and Influence:

Demonstrates leadership, negotiation, and coaching skills to drive initiatives, influence outcomes, and guide teams toward performance goals.

Problem-Solving and Decision-Making:

Proactively identifies issues, develops solutions, and executes strategies to resolve challenges in a timely and effective manner.

Analytical Skills:

Ability to leverage inventory findings, data, and trend analysis to inform investigations, loss prevention strategies, and shortage reduction initiatives.

Adaptability and Initiative:

Resourceful self-starter who works independently and collaboratively, adaptable to changing priorities and dynamic environments.

Performance Monitoring and Accountability:

Monitors team performance, holds business partners accountable, and motivates teams to achieve and exceed department goals.

Integrity and Professionalism:

Exemplifies the highest standards of ethical conduct, confidentiality, and professional business practices. Who You Are Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. 2+ years of leadership experience or retail investigations experience. This position requires heavy lifting, constant moving, remaining in a stationary position, and reaching with arms and hands. Involves remaining in a stationary position for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment. Able to sustain extended periods of CCTV and/or PC screens to facilitate surveillance or analysis. Able to work a flexible schedule based on department and company needs. Able to travel within division/market of responsibility with periodic need to travel overnight based on the needs of the business. Position requires regular physical presence in Macy's store locations, with an opportunity for remote work, when needed. What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here . About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

STORES00

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at 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