Legal Assistant Empire Law:

Truck and Car Accident Lawyers Norco, CA Job Details Full-time $17 an hour 4 hours ago Benefits Free parking Health insurance Dental insurance 401(k) 401(k) matching Opportunities for advancement Life insurance Paid sick time Qualifications Executive administrative support CDL High school diploma or GED Legal administrative experience Law office experience Clerical experience Legal case management Full Job Description Job Summary We are seeking a proactive and detail-oriented Receptionist/Legal Assistant to serve as the operations hub for our Personal Injury firm. This role is responsible for the critical management of firm-wide paper and digital communications, ensuring that every piece of client information—whether physical, digital, or virtual—is directed to the correct professional for immediate action. The ideal candidate is a high-level multi-tasker who can transition seamlessly between administrative management and client advocacy, providing essential support to the Managing Attorney and the entire legal team.

Duties Physical Mail:

Retrieve downstairs mail daily; open, sort, and scan all correspondence with 100% accuracy into the digital case file.

Virtual Mailbox:

Manage the firm's virtual mailbox by reviewing items and marking them appropriately ( "Open and Scan," "Pick Up," "Shred" ).

Subfolder Management:

Save all correspondence, info emails, and faxes into the correct client subfolders.

Internal Notification:

Identify and notify the specific person and department of all incoming communications immediately.

Client Courtesy:

Promptly notify clients of the receipt of their mail, faxes, or emails to ensure a high-level client experience. Check everybody's outbox and shred trays daily to process outgoing documents and confidential disposal. Substantively monitor email inboxes continuously throughout the workday and respond on attorneys' behalf. If the answer to an email is unknown, print the email out, bring it to the attorney, and request further instructions. Additionally, monitor internal communications via Google Chat continuously. Field incoming phone calls by answering simply with "Law Office" (to avoid client confusion across firm names), record thorough messages, log all phone calls, voicemails, and contact attempts into PracticePanther, and direct inquiries to appropriate team members. If appropriate team members are unavailable, schedule a phone call for that team member on Google Calendar, ensuring the invite includes the phone number to dial, the claim number (if speaking with an adjuster), and the topic of discussion.

Office Maintenance:

Maintain a polished and professional firm environment, including light facility tasks such as regularly taking out the office trash .

Calendar & Meeting Coordination:

Scheduling:

Act as the primary scheduler for the firm; accurately adding meetings and phone calls to the firm calendar and inviting all relevant team members.

Pre-Meeting Reminders:

Proactively notify and remind staff members prior to their scheduled phone calls or meetings to ensure they are prepared.

Accountability & Follow-up:

Check in with staff after meetings to confirm they were completed and inquire if any follow-up actions, documents, or additional scheduling are required. Experience Previous clerical or legal administrative experience in a Personal Injury firm is highly preferred.

Calendar & Workflow Management:

Experience managing shared firm calendars and a proven track record of following up on task completion.

High-Volume Processing:

Demonstrated experience in managing physical mail, virtual mailboxes, and central "info" email accounts.

Operational Detail:

Ability to follow complex instructions (memos/sticky notes) and manage digital subfolder filing systems.

Professional Communication:

Exceptional written and verbal skills; able to remind professionals of tasks firmly but professionally and draft emails for an attorney.

Technical Proficiency:

High proficiency in scanning hardware, legal case management systems (e.g., Practice Panther), and digital calendar platforms. Join our team if you are passionate about supporting legal professionals while providing outstanding service to clients. We value proactive individuals who thrive on organization and accuracy—help us deliver exceptional legal support every day!

Pay:

$17.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Free parking Health insurance Life insurance Opportunities for advancement Paid sick time

Education:

High school or equivalent (Required)

Language:

Cantonese (Preferred)

License/Certification:

CDL (Required)

Location:

Norco, CA 92860 (Preferred) Shift availability: Day Shift (Required) Ability to

Commute:

Norco, CA 92860 (Required) Ability to

Relocate:

Norco, CA 92860: Relocate before starting work (Required) Willingness to travel: 100% (Required)

Work Location:

In person