Experience:

Previous experience in a similar role (6+ months), preferably in a legal or medical office environment.

Organizational Skills:

Excellent organizational abilities with the capacity to prioritize tasks effectively.

Sales Ability:

Demonstrated skills in phone sales and lead capture or conversion.

Precision:

Strong attention to detail and accuracy.

Availability:

Saturday availability required.

Tech Savvy:

Proficiency in using office equipment (printers, scanners, fax machines) and technology.

Phone Etiquette:

Knowledge of phone systems and proper phone etiquette.

Customer Service:

Exceptional customer service skills, with the ability to handle difficult situations professionally.

Bilingual Skills:

Excellent verbal and written communication skills in both English and Spanish .

Software:

Proficiency in calendar management tools and appointment scheduling software.

Teamwork:

Ability to work independently as well as part of a team.

Availability:

Must be able to reliably work regular office hours with rotating Saturday availability.

Notary Public:

Being a Notary Public is required. You must be willing to get certified within the first 90 days of employment if you are not yet a notary.

References:

Must provide 3 references from the last 2 years of employment ( applications without references will not be considered ).

Important Detail:

Attention to detail is essential for this role, so we have included a small test. For your application to be considered, please send us a message through Indeed starting with the word \"Cardinal\" . Applications that do not include this message will not be reviewed. ```Nice to Have```

Sales & Client Acquisition:

Proven ability to follow up on leads and successfully convert them into signed clients.

Results-Oriented:

Track record of meeting and exceeding periodic sales and client retention goals.

Administrative Management & Operational Efficiency:

Experience organizing files, managing schedules, and accurately maintaining databases.

Process Optimization:

Proficiency in CRM systems and business messaging platforms to streamline client communication.

Legal Intake Experience:

Ability to gather key case information, assess initial needs, and manage client relations from first contact.

Legal Support:

Ability to collaborate effectively with attorneys and legal assistants, ensuring a smooth and confidential flow of case information. If you are looking for an opportunity to contribute to a dynamic legal team while delivering exceptional customer support, we encourage you to apply for the Legal Assistant position.

Pay:

$13.00 - $19.00 per hour

Benefits:

Opportunities for advancement Paid time off

Language:

Spanish (Required)

Work Location:

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