County Ford is looking for an experienced, customer-focused Automotive Service Advisor to join our growing Service Department in Graham, NC. We're looking for someone who enjoys working with people, understands the automotive service business, and knows how to create a great customer experience from write-up to vehicle delivery. What You'll Do Greet customers and identify their vehicle maintenance and repair needs Clearly explain recommended repairs and maintenance Prepare accurate repair orders and estimates Maintain consistent communication with customers throughout the repair process Work closely with technicians and parts to keep repairs moving efficiently Recommend maintenance and additional services based on vehicle needs Follow up with customers and ensure a great experience Help build long-term relationships and customer retention What We're Looking For Automotive Service Advisor experience preferred Strong customer service and communication skills Automotive/mechanical knowledge Ability to work in a fast-paced dealership environment Strong organization and follow-through Comfortable using dealership/service management software Positive, team-oriented attitude Valid driver's license and clean driving record Why County Ford? At County Ford, we believe great service is about more than fixing vehicles — it's about taking care of people . We're looking for someone who takes ownership, communicates well, works as part of a team, and wants to grow with us. Interested in joining our team? Apply today or contact County Ford to learn mor
Pay:
$80,000.00 - $150,000.00 per year
Benefits:
401(k) Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Retirement plan Vision insurance