Legal Assistants are responsible for monitoring all tenant account balances, commencing & tracking legal cases, tracking all non-payment & holdover cases, and communicating with residents directly. Legal Assistants are expected to work as a member of the legal team to establish and maintain high levels of customer service and communication with residents and staff. Tenant Relations Communicate with tenants regarding court ordered stipulations, non-payment of rent, lease violations, failure to establish utilities and holdover statuses. Draft, prepare and distribute in-house communication, including but not limited to lease violations, in-house arrears notice, affordable housing program guidelines, rental assistance resources, etc. using approved templates. Administrative & Legal Administration Duties Initiate & commence all collection and holdover cases for assigned portfolio. Update working holdover, lease violation & arrears spreadsheets. Monitor accounts when tenants pay partial or no rent. Provide informational information to tenants in need of rental assistance and refer internally to other departments for additional resources. Maintain updated legal office files. Investigate any possible errors in the tenant ledger and forward to Rent Administration for corrections. Monitor Eviction dates and communicate as necessary with property managers and supers. Attend any designated weekly or monthly meetings. Track legal stipulations, coordinate access for repairs and monitor rent stipulation payments. Attend court proceedings as required. Interact daily with attorney regarding all active legal cases. Update legal card in Yardi. Respond internally & externally pertaining to resident status- resident transfer inquiries, financial assistance, etc. Escalate difficult and decision-making matters to direct supervisor(s). Utilize all legal tools and resources available in real time. Protect the confidentiality of the company, residents, and applicant's personal identifying information. Attend and provide case status and additional feedback during arrears and TM meetings. Working cooperatively with other staff members. Additional duties may be assigned. Progressive Management is an

Equal Employment Opportunity Employer Job Type:

Full-time Pay:

$26.00 - $30.00 per hour

Benefits:

401(k) AD&D insurance Dental insurance Disability insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid sick time Paid time off Parental leave Vision insurance Wellness program

Work Location:

In person