Appeals Council Paralegal

At Olinsky Law Group, we're more than just a workplace — we're a team that values growth, collaboration, and professional development. We're a Social Security Disability law firm seeking motivated, detail-oriented individuals who are eager to make a difference and grow with us!

Responsibilities:

Serve as primary contact with assigned clients Answer incoming phone calls and field client questions Assist with maintaining CRM database Manage Appeals Council Attorney's calendar and ensure deadlines are met Draft letters, correspondence and legal documents to send to the Appeals Council as needed Send detailed emails to attorneys and representatives outlining all communications with clients or in relation to clients Process all incoming mail relating to assigned clients and process as necessary Download and upload supporting documents, letters, etc. using the Social Security Administration's Business Services online Request and collect information from clients such as SSA Form 795, dire need information, 1696s, and other documentation Communicate with contact points at various outside Referral Sources Facilitate receiving proper documentation and materials from Referral Sources Provide updates to Referral Sources Communicate with contact points at Syracuse University and any contract writers Download and upload proper files and supporting documents to contact points at Referral Sources and Syracuse University Assist other Case Managers or Paralegals as necessary, promoting a team environment Maintain client files, updating and checking on statuses regularly, with a focus on deadlines Maintain confidentiality and adhere to firm policies and procedures

Requirements:

Associates degree and/or paralegal certificate or two years of relevant work experience Customer service skills and experience Knowledge of a multi-line telephone system, proficiency in computers (including Microsoft Suites), and excellent data entry and typing skills Prior legal and/or Social Security experience is a plus Experience with WORLDOX and Litify is a plus

Benefits:

Paid Time Off Company Paid Holidays Employee Assistance Program 401k Plan Dental Insurance Health Insurance Life Insurance Vision Insurance Short & Long Term Disability Insurance Health Savings Account (HSA)