Director of Risk & Safety The Director of Risk & Safety is responsible for leading the company's enterprise-wide risk management and workplace safety functions. This position has overall responsibility for reducing the frequency, severity, and financial impact of workplace injuries while building and maintaining a proactive safety culture across the organization. The Director oversees two distinct but closely connected areas of responsibility: Risk Management -- Workers' compensation, claims administration, return-to-work programs, insurance and third-party administrator relationships, regulatory reporting, and the financial management and analysis of workplace injury claims. Safety -- Field and worksite safety initiatives, client worksite evaluations, incident investigations, safety training, regulatory compliance, and the development of consistent safety practices throughout the company's branch and regional operations. The Director is responsible for ensuring that information moves effectively between the Risk and Safety functions. Claims trends, incident data, and loss experience must be translated into field-level prevention strategies, while information gathered through worksite evaluations, investigations, and regional safety activities must be used to improve risk decisions and reduce future losses. This position works closely with executive leadership, regional leadership, branch operations, clients, insurance partners, legal counsel, and other internal departments. Essential Responsibilities Department Leadership and Strategy Lead the company's overall Risk and Safety function and establish a clear strategy for reducing workplace injuries and related costs. Develop annual and long-term Risk and Safety priorities aligned with the company's strategic and operational objectives. Establish clear responsibilities, performance expectations, and accountability for employees within the Risk and Safety Department. Maintain a clear distinction between claims management and injury prevention while ensuring strong coordination between the two functions. Develop policies, procedures, standards, and operating practices that can be consistently applied across the organization. Advise executive leadership regarding significant risk exposures, emerging trends, serious incidents, and recommended corrective actions. Develop and manage the department's budget, staffing needs, outside service providers, and other resources. Build a culture in which operational leaders own safety performance and the Risk and Safety Department provides expertise, standards, support, and accountability. Risk Management and Workers' Compensation Provide overall leadership and accountability for the company's workers' compensation and claims administration programs. Oversee the timely and accurate reporting, investigation, documentation, and management of workplace injury claims. Ensure effective management of open claims from initial reporting through resolution and closure. Conduct or oversee regular claim reviews with insurance carriers, third-party administrators, brokers, legal counsel, and internal stakeholders. Evaluate claim reserves, treatment progress, lost-time exposure, litigation strategy, and opportunities for claim resolution. Develop and oversee effective return-to-work and modified-duty programs. Monitor claim frequency, severity, total incurred costs, lost workdays, litigation rates, reserve development, and claim closure performance. Identify high-risk clients, branches, job classifications, industries, and work activities through analysis of claims and loss data. Partner with executive and operational leadership to develop strategies for reducing identified exposures. Support insurance renewals, underwriting submissions, audits, loss-control activities, and carrier relationships. Evaluate the effectiveness of insurance programs, third-party administrators, medical providers, legal counsel, and other risk-related service partners. Oversee OSHA recordkeeping and other required injury and incident reporting. Ensure appropriate coordination with Legal, Human Resources, Operations, and executive leadership on significant claims and incidents. Safety Leadership and Injury Prevention Lead the development and execution of the company's field-focused safety strategy. Establish consistent standards for branch safety practices, client worksite evaluations, employee training, incident response, and corrective action. Oversee safety support delivered through regional roles and ensure alignment with regional and branch leadership. Develop a regional safety support model that provides meaningful field presence while maintaining consistent company-wide standards. Establish expectations and protocols for client worksite evaluations, including evaluations conducted before placement of employees into higher-risk work environments. Develop criteria for identifying high-risk clients, assignments, industries, and work environments that require additional review or approval. Oversee job hazard analyses, worksite observations, safety audits, and other field-based risk identification activities. Develop and maintain effective safety orientation, training, toolbox talk, and continuing education programs. Ensure appropriate personal protective equipment requirements and compliance standards are established and communicated. Build effective near-miss, safety observation, and hazard reporting processes. Ensure identified hazards and corrective actions are documented, assigned, tracked, and resolved. Partner with regional and branch leadership to improve safety performance without transferring operational ownership of safety to the Safety Department. Serious Incident Response and Investigation Establish and maintain the company's serious incident response protocols. Ensure immediate escalation of fatalities, serious injuries, hospitalizations, amputations, major vehicle incidents, regulatory inspections, and other significant events. Lead or oversee internal investigations of serious workplace incidents. Coordinate the company's response with Operations, Legal, Human Resources, executive leadership, clients, insurance partners, and regulatory agencies as appropriate. Ensure evidence, documents, photographs, witness information, worksite conditions, training records, and other relevant information are properly preserved. Determine root causes and contributing factors rather than limiting investigations to the immediate event. Ensure corrective actions resulting from investigations are implemented and tracked to completion. Identify lessons from significant incidents and determine when broader organizational changes, communications, or training are required. Regional and Operational Partnership Serve as the primary Risk and Safety partner to senior operational leadership. Develop effective working relationships with Regional Vice Presidents and other regional leaders. Establish expectations for regional safety support activities, including worksite visits, branch support, training, incident follow-up, and corrective action management. Participate in regional business reviews and operating meetings as appropriate. Provide regional leaders with meaningful safety and risk performance data. Help operational leaders understand their exposures and develop practical improvement plans. Ensure regional safety personnel remain functionally accountable to the company's Risk and Safety standards while working closely with regional operations. Support Sales and Operations in evaluating prospective clients and assignments when risk considerations require additional review. Data, Analytics, and Performance Management Develop and maintain a comprehensive Risk and Safety performance dashboard. Analyze performance by region, branch, client, industry, job classification, assignment type, and other relevant factors. Establish leading and lagging performance indicators for both Risk and Safety. Use claims and incident data to identify trends and direct field prevention efforts. Measure whether safety activities are producing meaningful reductions in injuries and losses. Provide regular reports and recommendations to executive leadership. Establish appropriate department and regional performance measures.

Key measures may include:

Claim frequency Claim severity Total incurred claim costs Lost-time claims Lost workdays Claim closure rates Reserve development Return-to-work performance Litigation rates OSHA recordable incident rates Worksite evaluations completed Corrective action completion Safety training completion Near-miss and safety observation activity Injury trends by client, branch, region, and job classification

Organizational Relationships Reports To:

Chief Executive Officer or designated executive leader

Directly Oversees:

Risk and Workers' Compensation Operations Claims Administration Safety Program Leadership Regional Safety Support The Director may directly supervise positions including: Workers' Compensation Manager Claims Administrator Safety Program Manager Regional Safety Specialists or Regional Safety Managers Risk and Safety Analyst Decision-Making Authority The Director of Risk & Safety is expected to have the authority to: Require corrective action when significant safety hazards are identified. Escalate unsafe client or worksite conditions to executive and operational leadership. Recommend suspension or termination of employee placements at unsafe worksites. Require additional review before employees are assigned to identified high-risk work. Establish company-wide Risk and Safety standards and procedures. Direct internal investigations of significant incidents. Engage insurance partners, third-party administrators, legal counsel, and other approved service providers within established authority. Elevate significant risk exposures directly to executive leadership. Final decisions regarding the termination of major client relationships or other significant business actions will be made in coordination with appropriate executive and operational leadership. Qualifications Required OSHA 30 Certification Working knowledge of OSHA requirements and workplace safety practices. Significant progressive experience in workers' compensation, risk management, workplace safety, or a related field. Demonstrated experience leading both claims-management and injury-prevention initiatives. Strong knowledge of workers' compensation claim processes and claim management strategies. Experience conducting or overseeing serious incident investigations. Ability to analyze claims, incident, and financial data and translate findings into operational action. Experience working with insurance carriers, third-party administrators, brokers, legal counsel, and other external partners. Demonstrated ability to lead through influence across geographically dispersed operations. Strong written, verbal, analytical, and executive communication skills. Ability and willingness to travel regularly to company and client locations. Preferred Experience in the staffing, construction, manufacturing, logistics, industrial, skilled trades, or other high-risk workforce environments. Multi-state workers' compensation experience. Experience leading safety programs across multiple locations or regions. Experience with insurance renewals, loss-control programs, and complex claim reviews. Relevant professional certifications such as ARM, CSP, ASP, or equivalent credentials. Leadership Expectations The Director of Risk & Safety must be able to operate as both a strategic leader and an effective responder during significant incidents.

The successful candidate will:

Focus on prevention without losing discipline around claim management. Use data to identify problems and direct resources. Be comfortable challenging unsafe practices and escalating significant risks. Build strong partnerships with operational leaders without allowing business pressures to compromise safety standards. Hold the Risk and Safety team accountable for measurable results. Communicate clearly and calmly during serious incidents. Distinguish between activity and impact. Develop leaders and systems that allow the function to scale with the organization. Maintain the highest standards of judgment, confidentiality, professionalism, and integrity. Success in the Role Success will be measured by the Director's ability to create an integrated Risk and Safety function that: Reduces the frequency and severity of workplace injuries. Improves the financial performance of the workers' compensation program. Identifies risk before employees are placed in unsafe situations. Provides consistent and effective field safety support. Improves accountability throughout regional and branch operations. Produces timely, useful data for operational and executive decision-making. Responds effectively to serious incidents. Converts lessons from claims and incidents into meaningful prevention strategies. Physical Demands and Abilities The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made for individuals with disabilities. Ability to remain in a stationary position for extended periods Ability to regularly stand, walk, climb, and use hands to feel objects, tools, and controls. Frequent use of keyboard to enter data Occasional movement within the office to access files and supplies Regular interaction with staff Use of computer, phone, fax, copier, and standard office equipment Ability to lift or move 20 to 50 lbs. Visual acuity for reading and reviewing documents Ability to travel regularly to branch locations or client sites. Moderate noise level in the work environment Nothing in this job description restricts Management's right to assign or reassign duties and responsibilities to this job at any time. This job description is subject to change at any time. LaborMax Staffing offers a benefit package that includes health, life and dental insurance. Vacation is accrued and increased with the years of service. We have a business casual dress policy. We are committed to equal employment opportunity and compliance with all laws and regulations. Our policy is to provide employment, training, compensation, promotion and other conditions or opportunities of employment, without regard to race, color, religion, age, sex, sexual orientation, transgender, national origin, disability, genetic information, veteran or marital status, or any other characteristic protected by law.

Job Type:

Full-time Pay:

From $145,000.00 per year

Benefits:

Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Vision insurance

Education:

Associate (Preferred)

Experience:

Management of Workers' Compensation claims: 3 years (Preferred)

Work Location:

In person