Alarm and Life Safety Sales - Entry level Best Defense - 4.5 Waunakee, WI Job Details Full-time $20 - $32 an hour 4 hours ago Benefits Paid training Company car Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance 401(k) matching Flexible schedule Life insurance

Qualifications Driver's License Full Job Description Job Type:

Full Time Work Location:

Waunakee WI Alarm and Life Safety Sales - Entry level

Job Summary :

We are looking for an Entry-Level Commercial Life-Safety Sales Representative to help grow recurring service sales, including fire alarm monitoring, elevator cellular services, inspections, maintenance agreements, and related compliance-based life-safety services. This role is ideal for someone who is early in their career, eager to learn, comfortable talking with customers, organized with follow-up, and interested in building a long-term future in a technical, code-driven industry. The successful candidate will start with a strong base of training, mentoring, and support. As experience, product knowledge, and sales results grow, the position is intended to grow as well, including the opportunity for increased base compensation and expanded responsibility over time. What You'll Do Recurring Service Sales and Customer Follow-Up Respond to commercial prospects, customer referrals, renewal opportunities, and assigned recurring-service sales leads. Contact customers promptly and professionally. Schedule and perform site visits or walkthroughs when needed. Ask good questions to understand customer needs related to monitoring, inspections, elevator cellular services, maintenance contracts, compliance concerns, budget issues, and renewal timelines. Follow up consistently on open quotes, pending decisions, revised proposals, and customer questions. Build trust with property managers, owners, contractors, and commercial customers by being responsive, organized, and practical.. Service Opportunity Development Help identify opportunities for recurring services such as fire alarm monitoring, sprinkler inspections, extinguisher inspections, emergency lighting inspections, backflow testing, fire pump testing, hydrant inspections, elevator cellular services, and preventive maintenance agreements. Learn how to gather basic customer and building information needed to prepare accurate service proposals. Recognize common monitoring gaps, inspection needs, expired service agreements, maintenance concerns, and compliance issues that should be reviewed by management or technical staff. Work with internal sales, service, inspection, monitoring, and management teams to make sure customers receive accurate information and clear service recommendations. Proposal and Quote Preparation Prepare clear, organized proposals for recurring commercial life-safety services. Separate one-time installation or setup costs from recurring monitoring, inspection, or maintenance costs when needed. Focus on services such as fire alarm monitoring, elevator cellular services, fire sprinkler inspections, extinguisher inspections, emergency lighting inspections, backflow testing, fire pump testing, hydrant inspections, standpipe inspections, and maintenance contracts. Help customers understand what is required, what is optional, what is excluded, and what may depend on AHJ review or field conditions. Review complex or code-sensitive quotes with management before sending. Training and Technical Growth Build working knowledge of commercial fire alarm, monitoring, sprinkler, inspection, and life-safety systems. Learn how Best Defense scopes, prices, presents, and renews recurring service agreements. Participate in assigned training, including fire alarm and life-safety training as appropriate. Develop the ability to recognize when additional technical or management review is needed. What We're Looking For Entry-level candidates are encouraged to apply; prior fire protection or life-safety sales experience is helpful but not required. Strong follow-up habits and the ability to manage multiple open opportunities at the same time. Excellent customer communication skills by phone, email, and in person. Ability to gather customer information, document details, take photos when needed, and communicate findings clearly. Comfort working with property managers, building owners, general contractors, electrical contractors, inspectors, and internal technical staff. Ability to learn code-driven requirements and recognize when technical or management review is needed. Strong attention to detail when preparing proposals, documenting scope, and tracking follow-up items. A practical, problem-solving mindset. Professionalism, honesty, dependability, and respect for customers and coworkers. Willingness to work as part of a growing small business where team members help wherever needed. Desire to grow with a company that believes in training, mentoring, and promoting people from within. Helpful Experience, But Not Required Fire alarm systems Fire sprinkler systems Fire alarm monitoring

NFPA 72, NFPA

25, IBC, or related life-safety codes Commercial inspections QuoteWerks, SedonaOffice, ACT CRM, or similar estimating/CRM software Construction plan review or basic blueprint reading Electrical, low-voltage, security, access control, or building systems Property management or facilities maintenance Working with AHJs, fire inspectors, or plan reviewers Success in This Role Looks Like Customers receive prompt follow-up and clear next steps for monitoring, inspection, maintenance, and renewal opportunities. Recurring service proposals are clear, understandable, and properly presented. Customer information is gathered accurately so internal teams can support quoting, onboarding, scheduling, and service setup. Internal teams receive clean information after a sale is approved. Monitoring, inspection, contract, and compliance questions are escalated early when additional review is needed. Opportunities are followed up on consistently until they are won, lost, or intentionally closed. Customers feel that Best Defense is organized, responsive, knowledgeable, and easy to work with. The employee steadily builds confidence, technical knowledge, customer relationships, and sales ability through mentoring and experience.

Benefits Include:

Competitive wage Paid health insurance Dental insurance Paid vacation Paid training (we invest in your skills) Company vehicle and tools while on the job 401(k) retirement plan Real room to grow: pay increases and added responsibilities based on skill level. 4-day work week most weeks

Job Type:

Full-time Best Defense Fire Protection & Security has served Southern Wisconsin for 32 years. If you're ready to learn a trade with a solid future (and want a team that values good work), we'd like to meet you.

Job Type:

Full-time License/Certification:

Driver's License (Required)

Benefits:

401(k) matching Company car Dental insurance Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Vision insurance

Schedule and Location :

This is a full-time position. The role will include office work, customer communication, and field visits to commercial customer sites. Primary office location and assigned territory may be determined based on company needs and candidate location. Best Defense currently serves customers throughout Wisconsin from multiple office locations About Best Defense Best Defense Fire Protection & Security, Inc. is a locally and privately owned Wisconsin company providing fire protection, fire alarm, security, monitoring, inspection, and life-safety services throughout the state. We are growing and looking for an entry-level sales professional who wants to learn the life-safety industry, build strong customer relationships, and grow with a company that prefers to develop its people internally rather than simply hire experience from the outside. This is not a high-pressure "sell it and disappear" role. The right person will be mentored by experienced team members while learning how to identify customer needs, apply codes, explain recurring life-safety services, prepare organized proposals, and follow up consistently with building owners, property managers, contractors, and commercial customers.