Security Manager Confidencial Grand Rapids, MI Job Details Full-time $60,000 - $70,000 a year 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Customer communication Customer relationship building Customer service Professional ethics CCTV Client relationship development High school diploma or GED Team development Customer engagement Asset protection Workforce management Full Job Description We are a U.S.-based security organization with several decades of experience delivering comprehensive, high-requirement security solutions to government and commercial clients worldwide. The company maintains a strong reputation for its customized approach, global reach, and ability to operate in complex and sensitive environments. With a large workforce of well-trained security professionals and a leadership team with extensive experience in the military, law enforcement, and protective operations, our organization is renowned for its rigorous standards, operational excellence, and unwavering commitment to safeguarding people, assets, and critical missions.

Job Summary:

The Security Manager will have oversight of the administration and operations of the security team. At the direction of leadership, the Security Manager will supervise general security operations and will assist with contract administration, scheduling, training coordination, logistical support, discipline, notifications to Corporate entities including the 24/7 Security Operations Center, budgeting, expenditures, procurement, and contract modifications/additions.

Duties/Responsibilities:

Meets requirements of all subordinate security positions Owns relationship with location Activities directly affect customer satisfaction Demonstrates in-depth knowledge of location, including: Ensures that security staff meets all requirements, including certifications and licensing mandates Schedules personnel to support site operations Effectively communicates staffing needs to main office Assists recruiters in identifying, interviewing, and hiring quality security candidates Develops staff in both technical and professional skills, including ongoing refresher training for all guarders throughout calendar year as well as tracking such training Evaluates effectiveness of security staff response, knowledge, and competency, including providing feedback on employee performance reviews and evaluations Periodically review post orders and recommend improvements, including administering Supplier's site safety program Ensures accurate and timely execution of administrative reporting Demonstrates deep knowledge of best practices in the security industry.

Required Skills/Abilities:

Consistently meets the highest professional and ethical standards Master in chosen service line and skill competency Strong customer relationships at all levels Anticipate a customer's needs based on strong understanding of customer and its' industry Strong oral and written communication skills Ability to interact with various levels of customer and company management Demonstrates ability to manage a large team Minimal supervision/management required

Education and Experience:

High School degree or equivalent Minimum 6 years security or related experiences Minimum 2 years Shift Supervisor Level or comparable status Duties, responsibilities and activities may change at any time with or without notice.

Pay:

$60,000.00 - $70,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person