Ronin Protection Solutions Inc. is seeking reliable and professional Part-Time/As Needed Retail Security Officers to join our team in Hayward. This role involves safeguarding a retail environment by protecting employees, customers, and property while maintaining a welcoming and professional presence. The ideal candidate will deter theft, prevent disturbances, and provide excellent customer service while upholding our company's commitment to safety and integrity.
Key Responsibilities:
Maintain a
Strong Security Presence:
Patrol sales floors, entrances, exits, and parking areas to deter theft, vandalism, and other unwanted activity.
Theft Prevention & Loss Prevention:
Identify suspicious behavior, monitor CCTV when applicable, and take appropriate action to reduce shrinkage.
Customer Service:
Greet and assist customers in a professional manner, providing directions and responding to inquiries.
Incident Response:
Respond promptly and calmly to shoplifting attempts, disturbances, medical emergencies, or safety concerns.
Access Control:
Monitor and control access to restricted areas such as stockrooms or employee-only zones.
Collaboration:
Work closely with store management, employees, and when necessary, local law enforcement to maintain a safe shopping environment.
Report Writing:
Prepare accurate and timely incident reports for any security-related events.
Professionalism:
Maintain a neat appearance and positive demeanor, reflecting the standards of Ronin Protection Solutions Inc. and our retail partners.
Qualifications:
Must be 21 years or older High school diploma or GED required Prior retail, loss prevention, or security experience preferred Prior military and/or law enforcement experience preferred Strong observational, communication, and conflict resolution skills Ability to remain calm and decisive during stressful situations Must be able to walk, stand, and patrol for extended periods (up to 8-12 hours) Availability to work evenings, weekends, and holidays as scheduled Valid California Guard Card required; CPR/First Aid certification preferred Who We're Looking For Our ideal candidate is a security professional who: Acts with integrity and accountability at all times Remains calm and courageous under pressure Shows compassion and respect in every interaction Communicates clearly and de-escalates conflicts professionally Demonstrates honesty, honor, and loyalty to our clients and mission Is dependable, punctual, and a strong team player Has strong situational awareness and sound judgment Can stand, walk, and remain alert for long shifts Is flexible to work nights, weekends, and holidays Holds a valid California Guard Card (additional permits/CPR a plus) Brings prior security, law enforcement, military, or customer service experience (preferred, but not required) Why Join Ronin Protection Solutions Inc.? Competitive hourly pay Consistent shifts at established retail locations Opportunities for advancement within our growing company Supportive team environment and veteran-led leadership Ongoing training and professional development Join our team and help protect what matters most. Apply today to become a Retail Security Officer with Ronin Protection Solutions Inc.