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Securitas USA

Retail Security Officer

Entry-Level JobVerifiedNo experience needed

Career Insights for Retail Security Officer

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Based on Massachusetts data

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What they do

A Retail Security Officer provides security for property at retail stores or malls. Monitors entrances and patrols buildings, watches for intruders or vandals; reports building maintenance problems; deals with customers or visitors that create a disturbance in the building.

$38,527 / year median in Massachusetts

-3% projected decline

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Job Description

Retail Security Officer Location:
Peabody, MA Pay Rate:
$18.03/hour
Shifts Available:
Part-Time Officer Friday evening 3P-11P, Saturday evening 3P-11P, Sunday split 11A-7P or 3P-11P 16-29 hours per week (or more) ability to pick up additional hours as available.
Rate:
$18.03 an hour Full-Time Officer Saturday - Wednesday Evenings 40 hours per week
Rate:
$18.03 an hour Full-time Officer Sunday Mid, Monday-Thursday Evenings 32-40 hours per week
Rate:
$18.03 an hour The Retail Security Officer is responsible for maintaining a safe, secure, and welcoming environment for shoppers, tenants, employees, and visitors within a high-traffic retail mall. This position requires strong customer service skills, sound judgment, and the ability to respond professionally to security incidents, emergencies, and day-to-day operational needs. Officers conduct routine patrols, enforce property policies, deter criminal activity, and work closely with mall management, tenants, and local emergency responders.
Qualifications:
High school diploma or GED required. Previous security, law enforcement, military, retail, or customer service experience preferred. Valid driver's license (if required by site). Ability to obtain and maintain all required state security licenses and certifications. Strong verbal and written communication skills. Excellent observation, conflict resolution, and problem-solving abilities. Comfortable working with security technology, including CCTV, access control, and report-writing software. Basic computer proficiency.
Physical Requirements:
Ability to stand and walk for extended periods throughout a large retail property. Ability to climb stairs and patrol multiple levels of the facility. Occasionally lift up to 25 pounds. Ability to work indoors and outdoors in varying weather conditions. Capable of responding quickly during emergency situations.
Work Environment:
Large indoor/outdoor retail shopping center. Fast-paced environment with heavy pedestrian traffic. May include evenings, weekends, holidays, and overnight shifts. Frequent interaction with the public, retail tenants, contractors, and emergency responders.
Benefits:
Medical, dental, and vision insurance 401(k) with company match (where applicable) Paid time off and holiday pay Training and professional development opportunities Uniforms provided Career advancement opportunities within the organization "Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic." #NorthernNE