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DB
DoubleTree by Hilton Austin
Hotel Security and Doorman
Career Insights for Hotel & Resort Security Officer
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Scorecard
Based on Minnesota data
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What they do
A Hotel & Resort Security Officer provides security for property at hotels or resorts. Monitors entrances and patrols buildings, watches for intruders or vandals; reports building maintenance problems; deals with customers or visitors that create a disturbance in the building.
$40,038 / year median in Minnesota
+6% projected growth
Job Description
Job Summary We are seeking a dynamic and vigilant Hotel Security and Doorman to ensure the safety, security, and seamless access of guests, staff, and visitors within our hotel premises. This role combines proactive security measures with exceptional customer service, creating a welcoming yet secure environment. The ideal candidate will be energetic, alert, and highly professional, capable of managing various security responsibilities while maintaining a positive guest experience. This paid position offers an exciting opportunity to contribute to a safe and hospitable atmosphere in a bustling hotel setting. Responsibilities Perform regular patrols of the hotel premises to identify potential security risks or hazards, utilizing manual handling techniques when necessary.
Welcome Guests:
Greet arriving and departing guests warmly, open doors, and provide a polished first impression of the hotel & Bar/Restaurant. Write detailed incident reports for any security breaches, accidents, or unusual activities observed during shifts. Manage conflict de-escalation and conflict management techniques to resolve guest disputes or disturbances professionally and calmly.Access Control:
Screen incoming visitors, verify credentials or guest lists when necessary, and prevent unauthorized accessEnforce Policies:
Uphold hotel safety guidelines and peacefully de-escalate unruly or disruptive behavior Experience Prior experience in security roles within hospitality or related fields is highly desirable. Strong customer service skills with a professional demeanor that enhances guest experience while ensuring safety standards are upheld. Proven ability to handle stressful situations calmly and effectively while maintaining high levels of alertness and professionalism. Join us in creating a secure yet inviting environment where guests feel valued and protected! This role offers an engaging opportunity for energetic individuals committed to excellence in hospitality security services.Pay:
$14.00 - $16.00 per hour Expected hours: 8.0 - 10.0 per weekBenefits:
Employee discount Paid time offWork Location:
In personBenefits
- Paid Time Off (PTO)
- Dental Insurance
- Discounts/Reimbursements