Food Security Program Coordinator NeighborUp - 5.0 Apex, NC Job Details Full-time $50,000 - $55,000 a year 22 hours ago Benefits Paid holidays Dental insurance 401(k) Tuition reimbursement Paid time off Cell phone reimbursement Vision insurance Gym membership Qualifications Customer communication Serving clients Volunteer management Writing skills Coaching Driver's License Volunteer coordination program management Team management Volunteer coordination Productivity software

Full Job Description Summary:

The Food Security Program Coordinator ensures that pantry services are provided efficiently, with compassion and dignity, and reflect NeighborUp's commitment to action and neighbors helping neighbors. The Coordinator organizes and supports a team of volunteers, maintains vendor and community partnerships, and serves as a day-to-day point of contact for pantry-related inquiries. This position supports NeighborUp's mission to equip and empower neighbors with basic essentials and valuable skills for long-term success and reports to the Food Security Program Manager.

Key Responsibilities:

Work closely with the NeighborUp staff and volunteers to support the organization's mission and strategic plans. Coordinate day-to-day operations at the assigned NeighborUp Pantry location under the direction of the Food Security Program Manager. Recruit, train and schedule daily volunteers to handle incoming donations, manage inventory, provide excellent service to neighbors, and make food purchases within established budgets and approval procedures. Monitor and manage pantry inventory to ensure adequate supplies that are culturally appropriate and meet neighbors' dietary needs. Ensure that the pantry is maintained in an attractive, efficient, clean, and orderly fashion. Follow all applicable food-safety, sanitation, storage, temperature-control, and product-rotation procedures. Protect client confidentiality and help ensure that every neighbor is treated with compassion, dignity, fairness, and respect. Support effective communication with neighbors who have limited English proficiency, including coordinating with bilingual staff, volunteers, or interpreters as appropriate. Cultivate relationships with donors to increase the quantity and quality of pantry donations. Coordinate with the Marketing Manager to promote food pantry needs, and special events. Coordinate food drives and special events, ensuring donors have clear instructions, and staff are available to receive donations upon delivery. Work with the Food Security Program Manager to prepare and distribute reports that provide monthly and annual analyses of food assistance services, pantry activity, and neighbor feedback. Represent NeighborUp at community meetings as appropriate. Support the mission of NeighborUp through participation in organization-wide events. Perform additional duties as requested. Supervises a team of volunteers and interns.

Compensation & Benefits:

Salary Range:

$50,000 - $55,000 Health, dental, and vision insurance on day one of employment Generous paid time off and holidays 401(k) Tuition assistance of up to $5,250 per year for continuing education and related expenses for an approved program Professional development opportunities Physical health reimbursement of up to $50 per month toward a gym membership of your choice Enhanced benefit at Coastal Federal Credit Union Cell phone reimbursement of $40 per month Supportive and collaborative work environment Tasks, duties, and responsibilities, as listed in this position description, are not exhaustive. The Organization, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills and/or education will also be considered, so qualifications of incumbents may differ from those listed in the Position Description. The Organization, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms.

Education & Experience:

High school diploma or equivalent with customer service experience, volunteer management and inventory management skills, and the computer skills to manage email, calendar, and inventory systems. At least two years of experience working in a food pantry, preferred. Ability to work a primarily on-site schedule, including occasional Saturdays, evenings, and weekends as needed for pantry operations, food drives, and special events. Ability to supervise and coach volunteers, foster teamwork, and provide feedback. Ability to administer policies and procedures. Ability to work with diverse people from diverse backgrounds and foster an inclusive and respectful environment. Ability to communicate effectively, both orally and in writing. Ability to effectively handle difficult interpersonal situations. Proficiency in Microsoft Office and the ability to learn inventory, scheduling, and client-service systems. Ability to physically perform the essential job functions, with or without reasonable accommodation.

Physical Demands:

Ability to routinely lift 20 pounds and occasionally lift up to 50 lbs. Ability to operate standard office equipment and work with Microsoft Office products. Ability to travel between NeighborUp locations and attend community events as needed. A valid North Carolina driver's license is required.

Work Environment/Environmental Condition:

This is a primarily on-site position based at the Cary Pantry and includes work in office, pantry, food-storage, loading, and occasional outdoor environments. Saturday, evening, and weekend work may be required for pantry operations, food drives, and special events.