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RH
Robert Half
Level One Investigator
Career Insights for Surveillance Officer / Investigator
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Scorecard
Based on North Carolina data
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What they do
A Surveillance Officer or Investigator uses surveillance tools and techniques to investigate a case for a private client. May follow an individual or watch a home or office site and use cameras, binoculars or GPS technology for surveillance
$47,868 / year median in North Carolina
+0% projected growth
Job Description
Description We are looking for a detail-focused Level One Investigator to support financial crimes compliance efforts in Charlotte, North Carolina. This Long-term Contract position is suited for someone who can evaluate transaction activity, apply sound judgment, and produce accurate findings in a high-volume setting. The role calls for strong analytical ability, careful documentation, and consistent adherence to regulatory standards and internal guidelines.
Responsibilities:
- Assess transaction monitoring alerts to identify activity that may present financial crime risk.
- Examine customer profiles and payment behavior to detect irregular activity, emerging patterns, and other risk signals.
- Perform initial-level investigative reviews and decide when a case should be referred for deeper examination.
- Flag matters that may require suspicious activity reporting or other regulatory follow-up.
- Manage a substantial investigation workload while maintaining established quality expectations and turnaround targets.
- Prepare clear case records that explain findings, supporting evidence, and the rationale behind each decision.
- Conduct due diligence research through internal platforms and appropriate external information sources.
- Work closely with compliance, risk, and financial crimes partners to support ongoing monitoring and case resolution. Requirements
- Bachelor's degree or an equivalent combination of education and relevant hands-on experience.
- At least 3 years of business experience in a structured work environment.
- Minimum of 1 year of experience in compliance, risk, fraud, financial crimes, investigations, banking, or a related field.
- Familiarity with anti-money laundering and financial crimes regulatory expectations and common compliance practices.
- Strong analytical, critical thinking, and decision-making skills.
- Effective written communication skills with the ability to produce concise and well-supported investigative summaries.
- Proficiency in Microsoft Excel and comfort working with data analysis tools.
- High level of accuracy with the ability to manage competing priorities in a production-driven environment.