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T
TX-HHSC-DSHS-DFPS
Inspector V
Career Insights for Surveillance Officer / Investigator
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Scorecard
Based on Texas data
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What they do
A Surveillance Officer or Investigator uses surveillance tools and techniques to investigate a case for a private client. May follow an individual or watch a home or office site and use cameras, binoculars or GPS technology for surveillance
$46,786 / year median in Texas
+9% projected growth
Job Description
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Functional Title:
Inspector VJob Title:
Inspector VAgency:
Health & Human Services CommDepartment:
Rgn 08-Reg Svc HCSSA LicPosting Number:
20295Closing Date:
11/18/2026Posting Audience:
Internal and ExternalOccupational Category:
Protective ServicesSalary Range:
$5,035.99 - $6,779.25Pay Frequency:
MonthlySalary Group:
TEXAS-B-20
Shift:
DayAdditional Shift:
Telework:
Not Eligible for TeleworkTravel:
Up to 80%Regular/Temporary:
RegularFull Time/Part Time:
Full timeFLSA Exempt/Non-Exempt:
NonexemptFacility Location:
Job Location City:
SAN ANTONIO
Job Location Address:
1067 BANDERA RDOther Locations:
MOS Codes:
6016,6017,8012,8056,1S0X1,2A7X2,2F0X1,43HX,4E0X1,640A,68R,86M0,87G0,87I0,87Q0,8I000,8I100,8S000,AD LS,ME,MSSD,MSSE,MSSR,MST,OAP11,OAP14 If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you! Inspector V - Market Rate $60,431.88 Conducts licensure surveys of Home Health and Personal Assistance Services (PAS) in the Home and Community Support Services Agencies (HCSSA) Program to determine compliance with State requirements, including investigations of abuse, neglect, or exploitation. Investigates complaints and self-reported incidents regarding services provided by HCSSA's. Provides assistance to current and prospective agencies for the HCSSA program by accurately interpreting rules/regulations. Identifies and writes deficiencies in accordance with program requirements. Makes appropriate referrals to state agencies. Completes reports supporting enforcement actions and remedies recommended based on survey/investigation findings. Essential Job Functions (EJFs): Conducts licensure inspections and investigations using applicable protocols, state regulations, and appropriate policies and procedures in an effective, thorough, and professional manner. Conducts surveys and follow-ups as scheduled by the Program Manager Conducts complaint/incident investigations. Accurately determines compliance with HCSSA state licensure regulations. Recommends appropriate actions based on information gathered during the course of surveys/investigations. Writes statements of violations in accordance with the Principles of Documentation. Coordinates all aspects of surveys, investigations, and inspections. Knowledge, Skills and Abilities (KSAs): Knowledge of Regulatory Services policies and procedures. Knowledge of relevant laws and rules related to long-term care facilities. Knowledge of or experience in long-term care regulatory services including surveys, investigations, and or enforcement. Ability to conduct complex on-site facility inspections for compliance determinations. Ability to compose professionally written correspondence and legal material. Ability to analyze documents. Ability to multi-task, prioritize, plan, organize and monitor work.Registrations, Licensure Requirements or Certifications:
None Initial Screening Criteria:
1. Minimum of one-year experience in institutional care, home health care, hospice care or long-term care. 2. Four year degree from an accredited college or university, preferred. 3. Experience and education may be substituted for one anotherAdditional Information:
Flexibility in work hours is required for this position. This position requires 80% travel including early morning, after-hours, on-call, and weekend work as required to meet program goals and needs. Requires some overnight travel. Must have reliable transportation. All applicants selected for hire must pass a fingerprint criminal background check.Note:
This position is able to work a compressed workweek with options Monday-Thursday, Tuesday-Friday, and Friday-Monday, 10-hour days. All applicants must pass a fingerprint criminal background check. If you are an active or former licensed nursing facility administrator, certified nurse aide, or medication aide, hiring will be pending until professional licensing and Employee Misconduct Registry checks are completed.Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.