Lead Attendant (JBs Cafe, Horseshoe)

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WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission :

"Create the Extraordinary"

Our Vision :

"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."

Our Values :

"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. Job Summary Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from four different medical coverage levels. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment. We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars'' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 12 months - with full access to all educational programs with just 24 months of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift.

Job Description:

Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check, and comps, delivery of order to guests, and bussing and cleaning of dining area. Responsible for the monitoring and replenishing of all food products in work area by stocking counters and displays in a neat, accurate and timely fashion. Ensures work area is neat, clean, and sanitized before throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station. Ensures and monitors rotation and quality of product for appearance and safe holding temperature and proper storage of prepared foods under refrigeration with product, date, and proper storage containers to minimize waste and spoilage and ensure quality attractiveness. Partners with culinary team to work as a team to ensure coordinated workflow during shift to meet business demands and ensure customer satisfaction. Maintains all equipment in proper fashion such as cappuccino machine, micros station, etc. Accountable for meeting or exceeding all State of Iowa and Harrah's sanitation requirements (ServSafe). Adheres to regulatory, safety, departmental, and company policies. Supports safety and accident prevention programs (non-slip footwear, proper lifting). Presents oneself as a credit to Company and encourages others to do the same. Performs all other related and compatible duties as assigned.

Qualifications:

6 months experience in food or customer service field with cash handling preferred. Must possess excellent interpersonal skills. Good oral and written communication skills, must be fluent and literate in English. Able to be on feet for the entire shift. Physically mobile with reasonable accommodations including ability to lift up to 50 lbs., and tolerate areas of high temperature in excess of 115 degrees and ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when stocking, storing and maneuvering around work area. Must be able to listen and respond to visual and aural cues. Must be able to tolerate areas containing second hand smoke, high noise levels, and bright lights. About Us Harrah's Council Bluffs, Horseshoe Council Bluffs, the Mid-America Center, and the Hilton Garden Inn, all part of Caesars Entertainment's expansive portfolio, are looking to bring the best talent from around the area to the Empire. We know that excellent service begins with our team members, which is why we are all inspired by the company's Mission, Vision, and Values and why we strive for greatness each and every day. From providing the best gaming experience with two casino properties to offering two hotels with varying amenities, and convention, meeting, and entertainment space perfect for events big and small, our teams and properties are here to serve the Council Bluffs-metro area no matter the need.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class. Apply Now Job Info Job Identification 84264 Job Category Food and Beverage & Culinary Job Schedule Full time Locations Horseshoe Council Bluffs (On-site)