Master Technician, Safety and Security Volusia County School District - 4.1 DeLand, FL Job Details Full-time $51,732 - $59,376 a year 3 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance 403(b) Life insurance Retirement plan Qualifications Quality control corrective actions Field service equipment repair Systems integration Flexible scheduling Engineering equipment malfunctions diagnostics Contractor management Procedural guides Team leadership Standard Operating Procedures (SOPs) implementation Technical documentation Coaching Detection systems IT system monitoring Alarm & access control systems Equipment installation System integrator experience Software implementation Hardware maintenance Firmware System design Electronic systems troubleshooting Integration Architecture Design (Architecture design skills) Incident Escalation Software installation Software administration Company vehicle operation Electrical security system installation Driver's License SoC Integration architecture Full Job Description Interested Applicants must apply online through the Volusia County Schools Human Resources Job Vacancies website to complete the application process as follows: Careers| Volusia County Schools (vcsedu.org) Click on CAREERS, Application and Vacancy List Portal, under Job Classification, select 02-Administrative/Non-Instructional to review the job posting and apply.

https:

//volusia.focusschoolsoftware.com/focus/jobs/#!Jobs

POSITION GOAL

Serve as the district-wide technical authority for safety and security technology support—leading system integration, standards, and continuous improvement to maximize readiness and reliability

PERFORMANCE RESPONSIBILITIES 1.

• Provide district-wide subject matter expertise and technical leadership for safety and security technology including security cameras and video management software; door access control systems; fire and intrusion alarm systems; school visitor identification and emergency student reunification systems; intercom systems; network connected environmental sensors for vape detection with camera integration; student monitoring systems; law enforcement camera integration systems; walkthrough weapons detection systems; site protection drones; and technology hardware and systems for the Security Operations Center.

2.

• Lead diagnosis and resolution of high-impact incidents affecting multiple sites and/or the Security Operations Center; coordinate cross-team response and communications. 3.
• Design and maintain technical standards, configurations, and integration patterns for security platforms; develop and update SOPs, checklists, and training plans. 4.
• Oversee advanced system programming and administration (roles/permissions, site templates, integrations, alert routing, retention/export workflows) consistent with approvals and governance. 5.
• Plan and execute system upgrades, refreshes, and new deployments with vendors and district stakeholders; develop acceptance tests and verify operational readiness. 6.
• Provide technical oversight for contractor work; validate as-built documentation and ensure work aligns to district standards and safety requirements. 7.
• Support and optimize SOC technology and workflows, including monitoring stations, alert integrations, and incident-related video/records exports. 8.
• Mentor and train technicians and senior technicians; assign work as needed during incidents and major projects; perform cross-training activities. 9.
• Assist ITS leaders and Safety & Security leadership with technical planning and implementation of safety and security technology projects and refresh cycles. 10.
• Accept shift assignments (within a 40-hour week), including nights and weekends, as assigned. 11.
• May require working during non-business hours or non-school days and being on call to resolve safety and security technology issues on an emergency basis. 12.
• Keep current with hardware and software technology through education courses and self-study. 13.Perform other related duties as assigned by the Manager of Safety & Security Technical Support, Director of Infrastructure, or CTO.
• Denotes essential job function/ADA

REQUIRED QUALIFICATIONS

Associate degree in a technical field or an equivalent combination of education and experience plus specialized post-secondary technical training, courses, or certifications in electronic security systems, networking, or related areas. At least five (5) years experience that demonstrates expert knowledge of electronic security platforms, system integration, and complex troubleshooting across distributed environments. Two (2) years experience leading technical projects, advanced diagnostics, and/or electronics repair in field environments. Demonstrated experience developing SOPs, training, and quality standards; experience coordinating multi-vendor environments preferred. Experience working in an educational environment preferred. Must be able to attend and complete various training sessions to maintain knowledge of current technology and systems. Possess a valid Florida Driver's License; if a holder of any other valid US state-issued Driver's License, agree to acquire a Florida Driver's License within thirty (30) days of employment, except in a case where accommodation is required. Must be able to operate school board vehicles, when assigned, in accordance with operational procedures and School Board Policy 505.

REQUIRED SKILLS

Excellent interpersonal, customer service, and listening skills; ability to establish and maintain working relationships with school and district personnel, vendors, and public safety partners. Expert knowledge of electronic security system architecture, installation, repair, and integration for video, access control, alarm interfaces, analytics, and SOC operations. Strong technical troubleshooting and diagnostic skills; ability to isolate issues across software, firmware, network, power, and physical layer components. Ability to lead, coach, and train others; establish standards for documentation, preventative maintenance, and acceptance testing. Ability to analyze logs, reports, and device health metrics to identify recurring issues and recommend corrective actions. Ability to coordinate complex vendor escalations and manage technical risk during incidents and system changes. Ability to communicate clearly with executives, school leaders, and public safety partners; translate technical constraints into operational impacts. Flexibility with hours to respond to site and district needs to meet attendance standards and work the hours necessary to perform the essential functions. Ability to work safely in varied environments (indoors/outdoors, ladders, lifts, attics/crawl spaces) and to lift/carry equipment as required.

Pay:

$51,732.00 - $59,376.00 per year

Benefits:

403(b) Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person