Interested Applicants must apply online through the Volusia County Schools Human Resources Job Vacancies website to complete the application process as follows: Careers| Volusia County Schools (vcsedu.org) Click on CAREERS, Application and Vacancy List Portal, under Job Classification, select 02-Administrative/Non-Instructional to review the job posting and apply.

https:

//volusia.focusschoolsoftware.com/focus/jobs/#!Jobs

POSITION GOAL

Provide tier 1 technical support, preventative maintenance, and field troubleshooting for district safety and security technology to ensure continuous readiness for emergency response and daily operations

PERFORMANCE RESPONSIBILITIES 1.

• Provide tier 1 technical support for district safety and security technology including security cameras and video management software; door access control systems; fire and intrusion alarm systems; school visitor identification and emergency student reunification systems; intercom systems; network connected environmental sensors for vape detection with camera integration; student monitoring systems; law enforcement camera integration systems; walkthrough weapons detection systems; site protection drones; and technology hardware and systems for the Security Operations Center.

2.

• Respond to service requests for malfunctioning alarms; diagnose issues, and restore system functionality using vendor tools, field diagnostics, and standard procedures. 3.
• Perform preventative maintenance (device health checks, cleaning, firmware/application updates as directed, and verification). 4.
• Repair and configure field components (cameras, mounts, sensors, door readers, intercom endpoints, panic/alert devices) following district standards. 5.
• Assist with basic system programming tasks (user/device provisioning, door schedules, camera views, alert receiver health checks) when authorized. 6.
• Coordinate with vendors and contractors for tier 2/3 support; provide on-site escort and technical assistance during repairs and installations. 7.
• Maintain accurate documentation of work performed, configurations, and asset/inventory changes. 8.
• Support the Security Operations Center (SOC) systems and workstation/monitor hardware. 9.
• Maintain a safe and orderly work environment; follow district safety protocols and information security requirements. 10.
• Keep current with hardware and software technology through education courses and self-study. 11.
• Accept shift assignments (within a 40-hour week), including nights and weekends, as assigned. 12.
• May require working during non-business hours or non-school days and being on call to resolve safety and security technology issues on an emergency basis.

13.Attend and complete vendor and district training to maintain knowledge of current safety and security technologies. 14.Perform other related duties as assigned by the Manager of Safety & Security Technical Support, Director of Infrastructure, or CTO.

• Denotes essential job function/ADA

REQUIRED QUALIFICATIONS

High school diploma or equivalent; associate degree or post-secondary technical training in electronics, low-voltage systems, IT, or a related field preferred. One (1) year experience supporting low-voltage electronic security systems, network-connected devices, or comparable technical field experience. Demonstrated ability to read and interpret basic wiring diagrams, device manuals, and work orders; ability to document work performed. Possess a valid Florida Driver's License; if a holder of any other valid US state-issued Driver's License, agree to acquire a Florida Driver's License within thirty (30) days of employment, except in a case where accommodation is required Must be able to operate school board vehicles, when assigned, in accordance with operational procedures and School Board Policy 505.

REQUIRED SKILLS

Working knowledge of electronic security system fundamentals (security camera/video, access control, intrusion detection, intercoms) and basic IP networking concepts (PoE, VLAN awareness, addressing). Ability to troubleshoot network-connected devices using basic tools (laptop, test meter, cable testers) and vendor portals when available. Ability to install, replace, and verify operation of cameras, card readers, door hardware interfaces, sensors, and related field components. Ability to follow chain-of-custody and evidence-handling procedures when exporting or providing video/records to authorized personnel. Strong customer service skills; ability to communicate clearly with school staff, Safety & Security staff, vendors, and law enforcement partners. Ability to work safely in varied environments (indoors/outdoors, ladders, lifts, attics/crawl spaces) and to lift/carry equipment as required.

REPORTS TO ITS

Manager of Safety & Security Technical Support

SUPERVISES

Not Applicable Pay:

$43,701.00 - $50,141.00 per year

Benefits:

401(k) 403(b) Dental insurance Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person