Job Title:

European Auto Service Advisor /

Service Manager Location:

Denver, CO Job Summary:

AutoImports of Denver is seeking an experienced and customer-focused Service Advisor / Service Manager to lead our front-of-house operations. The ideal candidate will have a passion for European vehicles, strong communication skills, and proven experience managing service processes. This role involves greeting customers, assessing vehicle concerns, preparing detailed estimates, and coordinating with technicians to ensure efficient service delivery. The position offers a competitive salary + commission opportunities, paid time off, holidays, and ongoing professional development. The schedule is Monday through Friday, from 7:30 AM to 5:30 PM, with weekends off. Flexible hours possible.

Responsibilities:

Greet customers and listen to their vehicle concerns Clearly communicate recommended services and repairs Prepare detailed repair estimates and work orders using shop management software Act as the liaison between customers and technicians to ensure smooth workflow Manage parts ordering, inventory tracking, and vendor relationships Track shop productivity, sales goals, and customer satisfaction metrics Handle customer inquiries professionally via phone, email, and in person Support and create marketing efforts Lead and grow a team

Qualifications:

Proven experience as an Automotive Service Advisor or Service Manager Strong knowledge of European/imported vehicle systems and maintenance, preferred Proficiency with shop management systems such as Tekmetric (preferred), Mitchell 1, or Kukui, preferred Excellent communication, organizational, and customer service skills Valid driver's license with a clean driving record

Pay:

$90,000.00 - $160,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Referral program Vision insurance

Experience:

European cars servic manager: 5 years (Required) Imports cars service advisor: 5 years (Required) Ability to

Commute:

Englewood, CO 80110 (Preferred)

Work Location:

In person