Mike Erdman Toyota is looking for an experienced Automotive Service Advisor to join our high-volume Service Department. We need someone who can build customer trust, communicate clearly, and manage the repair process from write-up through vehicle delivery. This is a great opportunity for an experienced advisor looking for strong earning potential, an established customer base, excellent benefits, and long-term career growth with a locally owned automotive group. Responsibilities Greet customers promptly and professionally Listen to customer concerns and accurately document repair needs Prepare repair orders and explain recommended maintenance and repairs Provide accurate estimates and obtain customer authorization Maintain consistent communication regarding repair status, costs, and completion times Work closely with technicians and parts personnel to keep repairs moving Review completed work and invoices with customers Follow up with customers and help maintain high satisfaction scores Meet departmental sales, productivity, and customer-service goals Qualifications Previous automotive dealership Service Advisor experience required Toyota or import-brand experience preferred Strong sales, communication, and customer-service skills Ability to manage multiple customers and repair orders in a fast-paced environment Comfortable using computers and dealership management systems Professional appearance and dependable attendance Valid driver's license with an acceptable driving record Must be able to pass a background check and drug screening Must be available to work the department's scheduled hours, including weekends Compensation and Benefits Competitive performance-based compensation with strong earning potential $350 monthly car allowance Medical, dental, and vision insurance Supplemental insurance options 401(k) and Roth 401(k) Paid time off Paid training and advancement opportunities Employee vehicle purchase program and discounts On-site employee gym and restaurant Mike Erdman Toyota is part of a locally owned and operated automotive group that has served Brevard County for more than 35 years. If you're an experienced Service Advisor who knows how to take care of customers and drive results, apply today!

E.O.E./D.F.W.P.

Pay:

$70,000.00 - $120,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Vision insurance Application Question(s): How many years of automotive service writing experience do you have? Which dealership management system have you used? Are you comfortable working in a commission-only position where compensation is based on performance?

License/Certification:

Driver's License (Required)

Work Location:

In person