About the Position Are you passionate about providing exceptional customer service and building lasting relationships with customers? Do you thrive in a fast-paced environment and enjoy helping people maintain their vehicles? Miami Lakes Chevrolet, a proud member of the Atlantic Coast Automotive Group, is seeking a motivated and customer-focused Automotive Service Advisor to join our growing service team. This is an excellent opportunity to build a rewarding career with one of the most recognized automotive brands while delivering an outstanding service experience to our customers. What You'll Do Serve as the primary point of contact for Miami Lakes Chevrolet service customers, ensuring their needs are met with professionalism and care. Schedule vehicle maintenance and repair appointments. Clearly explain recommended repairs, maintenance services, pricing, and estimated completion times. Communicate effectively with service technicians to ensure accurate and timely repairs. Perform vehicle walk-arounds with customers to identify concerns and recommend maintenance services. Maintain current knowledge of Chevrolet vehicles, products, warranties, and service offerings. Ensure repair orders, customer records, and service documentation are completed accurately. Resolve customer concerns promptly while providing exceptional customer service. Follow up with customers to ensure satisfaction and encourage long-term loyalty. What We're Looking For Previous experience as a Service Advisor in an automotive dealership environment preferred. Strong communication and interpersonal skills. Excellent organizational skills with the ability to manage multiple customers and repair orders. A customer-first attitude and commitment to delivering an exceptional ownership experience. Ability to work in a fast-paced and team-oriented environment. Basic automotive knowledge and understanding of vehicle maintenance and repair processes. Experience using dealership management systems and service software. Valid driver's license and clean driving record. What We Offer Competitive Compensation Base salary plus performance-based incentives. Comprehensive Benefits Package Medical, dental, vision, 401(k), and additional employee benefits. Career Growth Opportunities Advancement opportunities within Miami Lakes Chevrolet and the Atlantic Coast Automotive Group. State-of-the-Art Facility Work in a modern, professional, and customer-focused service department. Training & Development Ongoing manufacturer and dealership training to support your professional growth. Team-Oriented Culture Join a dealership that values integrity, teamwork, customer satisfaction, and employee success. Apply today and become part of the Miami Lakes Chevrolet family, where great service drives customer loyalty and success. We are an equal-opportunity employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other protected characteristic. "

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