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TC
Team Chevy
Automotive Service Advisor
Entry-Level JobVerifiedNo experience needed
Career Insights for Automotive Service Technician / Mechanic
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Based on Indiana data
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What they do
An Automotive Service Technician or Mechanic repairs and performs maintenance on cars and smaller trucks; may conduct auto inspections.
$47,826 / year median in Indiana
+8% projected growth
Job Description
Job Title:
Automotive Service Advisor Well known automotive group is looking for an Automotive Service Advisor. The Automotive Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers. They are the dealership's first-line customer-relations and service representative.- Schedule service appointments
- Greet customers in a timely, friendly manner and obtain information
- Document customer concerns
- Refer to service history, inspect vehicle, and recommend additional needed service
- Provide a complete and accurate written cost estimate for labor and parts
- Check on progress of repair throughout the day. Contact customers regarding any changes in the estimate or promised time, explain cost and time requirements in detail, and get proper authorization before any additional repairs are performed
- Maintain high customer satisfaction standards Automotive Service Advisor Requirements As an Automotive Service Advisor , you must have an engaging and high-energy personality, and the ability to build rapport and develop trust with customers. You must also have a strong work ethic, work well as part of a team and take pride in the work you do.
- Experience as an automotive Service Advisor a plus but not required
- Must have good customer relation skills
- Can work in a fast-paced environment, are organized, and can manage your time
- Must have valid driver's license and maintain a clean driving record