Automotive Advanced Service Technician Hogan Tire & Auto - 4.5 Westwood, MA Job Details Full-time $25 - $45 an hour 5 hours ago Benefits Health savings account Paid holidays Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Opportunities for advancement Life insurance Qualifications ADAS Customer communication Brake caliper repair ASE A8 Engine Performance Certification Automotive diagnostic scan tool usage ASE A5 Brakes Certification Client rapport building In-person customer service Equipment troubleshooting ASE A1 Engine Repair Certification Team development Professional development support Experience working in the automotive repair industry Attention to detail Team training Customer engagement Automotive electrical faults troubleshooting Mentoring Electrical layout diagram interpretation Technical troubleshooting support Automotive engine system repair Equipment testing Brake pad replacement OEM Technical Proficiency Service technician experience Full Job Description Join a Technology-Forward, Customer-Centric Automotive Service Team Are you the technician everyone else comes to for help? We're seeking a highly skilled Advanced Automotive Service Technician who thrives on solving complex vehicle problems, embraces emerging automotive technologies, and takes pride in delivering exceptional customer experiences. This is more than a technician role. We're looking for a professional who can confidently diagnose drivability concerns, electrical issues, advanced engine performance problems, and modern vehicle technology systems while mentoring teammates and consistently delivering high-quality repairs. If you're motivated by challenging diagnostics, continuous learning, strong earnings potential, and the opportunity to be part of a growing organization, we'd like to meet you. What You'll Do Advanced Diagnostics & Repair Diagnose and repair complex mechanical, electrical, drivability, and performance concerns Troubleshoot engine, transmission, steering, suspension, braking, HVAC, and electronic systems Utilize advanced diagnostic equipment, OEM service information, scan tools, and testing equipment to identify root causes Verify repairs through comprehensive testing and quality inspections Modern Vehicle Technology Diagnose and service vehicle computer systems, sensors, modules, and network communications Perform software updates, calibrations, and programming when required Stay current on hybrid, electric vehicle, and emerging automotive technologies Customer & Team Support Communicate technical findings in a way customers can easily understand Assist service advisors with accurate recommendations and repair estimates Mentor and support developing technicians, helping elevate shop performance and technical expertise Quality, Safety & Productivity Maintain high-quality workmanship while achieving productivity goals Follow all company safety procedures and manufacturer repair standards Accurately document inspections, findings, repairs, and recommendations What We're Looking For Required Skills ASE Master Technician, A1 and or Manufacturer Certified Advanced automotive diagnostic capability Strong electrical and electronic troubleshooting skills Proven engine performance and drivability diagnosis experience Proficiency using scan tools, diagnostic software, and testing equipment Ability to read wiring diagrams, OEM service information, and repair procedures Strong attention to detail and commitment to quality Excellent problem-solving skills Professional communication and customer service abilities Ability to work independently with minimal supervision Required Qualifications ASE Certifications (A1-A8 preferred) ASE Master Technician certification Hybrid and EV experience Advanced engine performance diagnostics experience Leadership or mentoring experience Minimum 3+ years of hands-on automotive repair experience What Success Looks Like Our top-performing

Advanced Service Technicians:

Diagnose problems accurately the first time Consistently minimize comebacks Maintain strong productivity and efficiency Earn customer trust through honesty and transparency Continuously develop their technical expertise Help elevate the technicians around them Why Join Us? We are redefining the automotive service experience through a technology-forward approach that prioritizes both customer experience and workforce engagement. We provide our technicians with the tools, support, training, and opportunities needed to build a rewarding long-term career in automotive service. Benefits Include ❇ Competitive compensation ❇ Weekly payroll ❇ Medical, dental, and vision options ❇ 401(k) and Roth retirement plans ❇ Paid time off and holidays ❇ Ongoing training and professional development ❇ Career advancement opportunities Ready to Apply? If you're ready to build your future with a company that values technical excellence, customer service, and continuous growth, we want to hear from you. Apply today and join a team that recognizes and rewards exceptional talent.

Required Skills:

Diagnostic excellence Strong electrical knowledge Customer-friendly communication Consistently low comeback rate Commitment to mentoring and developing others

Optional Skills:

Continuous Learning Mindset Keeps current on: 1. EVs 2. Hybrids 3. ADAS 4. Manufacturer updates 5. New diagnostic technologies

Job Type:

Full-time Pay:

$25.00 - $45.00 per hour Expected hours: 20 - 50 per week

Benefits:

401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

In person