Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
TO
TravelCenters of America
Truck Service Advisor I
Entry-Level JobVerifiedNo experience needed
Career Insights for Automotive Service Technician / Mechanic
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Maryland data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
An Automotive Service Technician or Mechanic repairs and performs maintenance on cars and smaller trucks; may conduct auto inspections.
$51,609 / year median in Maryland
+4% projected growth
Job Description
Truck Service Advisor I
Job Summary
Our Truck Service team is comprised of nearly 3,000 highly skilled technicians and spans coast to coast. With over 280 locations across the country, TA Truck Service has a solid foundation and a forward-thinking vision. As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. The TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came!
In this role, you can expect to:
- Work in a fun, trusting environment focused on providing great service w the expectations of the customer are exceeded
- Have extensive knowledge of the products we sell and the services we provide
- Have strong suggestive selling skills to help generate revenue. Ability to influence in a professional manner while displaying high integrity
- Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer
- Source parts from outside vendors and coordinate delivery
- Prepare end of shift drop and shift report; Understand various payment types
- Ensure the cleanliness of service counters, showroom, and customer restrooms
- Maintain the safety of both our customers and team members What we'd like to see:
- A dedicated individual who works well with others and is excited to be part of our team!
- High School Diploma or GED
- Good verbal and written communication skills
- Previous cashier and customer service experience; experience in repair or parts shop preferred
- Presents self in a professional manner to customers, management, and coworkers.
- Strong suggestive selling skills
- Basic computer skills
- Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions
- A valid driver's license With us, you'll enjoy:
- Competitive wages
- Medical, dental, vision and life insurance
- 401(k) with a company match
- Paid vacation and holidays
- Tuition reimbursement
- On-site meal discounts
- A wide variety of discounts on technology, travel, food and fuel
- Opportunity for growth and advancement with company paid training Not all benefit plans are available to all team members.