Job Summary Bilingual Automotive BDC/Internet Sales/Service Coordinator Academy Ford in Laurel, MD is seeking experienced Sales/Service Coordinator in our busy Business Development Center. We are searching for candidates who possess the right combination of skill, knowledge, experience, and ability to be part of a team. As a BDC/Internet Sales/Service Coordinator you will: Communicate with customers via email and on the phone Answer incoming telephone calls and online live chats Become a knowledgeable source for all Ford vehicles Be outgoing and able to establish a comfortable rapport with customers Set, coordinate and confirm sales and service appointments Build lasting relationships with our customers Set service appointments for our Mobile Service team Make outgoing calls to setup service appointments

Required Experience:

Prior customer service experience Strong grammar, conversation/communication skills Exceptional phone manner and computer skills Dependable, friendly, enthusiastic Ambitious and organized Solid work history Bi-lingual (Spanish) a PLUS!! We offer an attractive compensation package with salary and monthly bonus. Full benefits with medical, dental, disability, life insurance and matching 401K plan. We firmly support a work-life balance; offer paid vacations, and paid holidays. We are a drug free workplace. Qualified candidates must pass a background check. If you ready to take your career and earnings potential to new heights, contact

Jackie Vadnais Job Type:

Full-time Desired 2nd language:

Spanish Job Type:

Full-time Pay:

$35,000.00 - $40,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person