Role Overview Join our dynamic automotive team as an Automotive Service Advisor, specializing in Kia vehicles. In this high-energy role, you act as the essential bridge between our valued customers and our skilled technicians. Your enthusiasm, mechanical understanding, and focus on vital parts and service indicators will drive customer satisfaction while boosting dealership profitability. If you thrive in a fast-paced environment and have a serious passion for automotive repair and exceptional customer care, this is the perfect opportunity to accelerate your career! Key Responsibilities Greet customers promptly, providing a welcoming, professional experience from service drive arrival to vehicle pickup. Accurately document customer and vehicle concerns using estimating software and modern service writing tools. Translate Multi-Point Inspection (MPI) findings—such as critical red-zone indicators for tires at 3/32 inches or less, and brakes at 3mm or less—into clear, actionable advice. Drive dealership revenue by confidently recommending essential maintenance, parts, and repairs based on factual service indicators and technician findings. Prepare detailed repair estimates and coordinate closely with technicians to prioritize workflows and ensure timely completions. Manage customer financial transactions accurately while maintaining elite standards of client communication. Qualifications & Experience Previous dealership experience or a solid background in automotive service operations. Proven proficiency with auto estimating software and an understanding of automotive diagnostic tools. Mechanical knowledge of routine maintenance procedures, including brakes, tires, suspension, shocks, struts, and transmissions. Exceptional interpersonal skills with the ability to explain technical auto repair information clearly to everyday drivers. Track record of successfully upselling services and parts by leveraging industry benchmarks to educate the customer. Valid driver's license with a clean driving record to assist with client transportation when required. Why Join Our Team Be part of an energetic environment dedicated to delivering exceptional automotive service. Your mechanical expertise, combined with your dedication to customer satisfaction, will make a tangible impact every single day. We are fully committed to supporting your professional growth in auto service management while providing a highly rewarding workplace where your talents can truly shine.

Pay:

$40,000.00 - $100,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Referral program Vision insurance

Work Location:

In person