Automotive Service Advisor Curry Chevrolet Scarsdale, NY Job Details Full-time $70,000 - $100,000 a year 16 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Opportunities for advancement Life insurance Qualifications Teamwork Customer relationship building Client rapport building Driver's License Experience working in the automotive repair industry Quality inspection Dealership experience Full Job Description Automotive Service Advisor / Service Writer Curry Chevrolet is growing its Service Department and is looking for experienced Automotive Service Advisors to join our team. Work alongside a team of knowledgeable, long-term automotive professionals in a busy and established dealership environment. About Curry Chevrolet Curry Automotive is a family-owned and operated organization with more than 100 years of automotive experience. We provide our employees with a stable, professional work environment and the opportunity to build a rewarding, long-term career. We believe in supporting our employees, providing the tools and training necessary for success, and promoting qualified team members from within the organization. What We Offer Competitive salary plus commission-based incentive plan Excellent earning potential Medical, dental, and vision insurance 401(k) plan Paid vacation and sick days Supportive and experienced management team Process, product, and customer-service training Latest dealership tools and technology Clean, stable, and professional work environment Air-conditioned facility Employee discounts on service and parts Community involvement Career-development opportunities Long-term automotive career path Opportunities for advancement We train and promote from within Service Advisor Responsibilities Greet customers promptly with a friendly and professional attitude. Obtain accurate customer and vehicle information. Listen carefully to customers and document their concerns. Clearly describe all vehicle symptoms and customer concerns for the technician. Serve as the main point of communication between the customer and the technician. Review the vehicle's age, mileage, service history, and manufacturer recommendations. Recommend required maintenance and repairs based on the vehicle's condition and service history. Prepare complete and accurate estimates for labor and parts. Review repair costs and obtain customer authorization before work is performed. Establish the customer's preferred method of communication, including phone, text, or email. Monitor the progress of each vehicle throughout the repair process. Provide customers with timely updates regarding inspection results, repairs, parts delays, and completion times. Present technician inspection findings and explain recommended services clearly. Follow up on all customer-approved and declined recommendations. Verify that the final repair order accurately reflects the work performed and the amount authorized by the customer. Review completed repairs and charges with the customer at vehicle delivery. Maintain accurate repair-order documentation. Work closely with technicians, dispatchers, Parts personnel, office staff, and management. Help maintain strong customer satisfaction and retention. Qualifications Previous automotive dealership experience is required. Previous experience as an Automotive Service Advisor, Service Writer, Service Consultant, or Automotive Technician is preferred. A proven and verifiable record of delivering exceptional customer service. Strong sales, communication, and organizational skills. High energy and a warm, friendly personality. Ability to manage multiple customers and repair orders in a fast-paced environment. Strong attention to detail and follow-through. Professional appearance and attitude. Personal and professional integrity. Knowledge of the CDK dealership operating system is preferred. Valid driver's license. Desire to build a long-term career with a growing automotive organization. Career Growth Curry Chevrolet is committed to employee development and advancement. Successful Service Advisors may have opportunities to progress into positions such as: Service Advisor ↓ Senior Service Advisor ↓ Assistant Service Manager ↓ Service Manager Advancement is based on performance, customer satisfaction, attendance, teamwork, process compliance, leadership ability, and overall contribution to the dealership. We have strong customer retention and a busy Service Department. Join an established dealership where your experience, effort, and customer-service skills can lead to excellent earning and career-growth opportunities. Apply online today and become part of the Curry family.

Job Type:

Full-time Benefits 401(k) Dental insurance Health insurance Vision insurance Paid time off Employee discounts Training and career development Opportunities for advancement

Job Type:

Full-time Pay:

$70,000.00 - $100,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

License/Certification:

Driver's License (Required)

Work Location:

In person