Job description: Chesrown Chevrolet GMC in Delaware, Ohio, is hiring a Service Advisor.

Base salary plus performance bonus:

$80,000 to $125,000 per year. We are not looking for someone to write tickets. We are looking for someone who can run a lane. You are the customer's only point of contact from the second they pull onto the drive until they get their keys back. Done right, that is one of the most valuable jobs in the building, and we pay it like it. What you will actually do Greet every customer on the drive, walk the vehicle with them, and listen until you understand what is actually wrong Pull the service history and build an accurate write-up the first time Present recommended work honestly with real pricing and a promise time you can hold, whether that is an oil change and a rotation or brakes, alignment, suspension, and shocks and struts Work with the technicians to prioritize the board and keep repairs moving Stay ahead of your ROs all day and call the customer before they have to call you Administer GM warranty repairs correctly so they do not come back as a chargeback Cash out the customer, walk the invoice line by line, and make sure they understand what they paid for Confirm tomorrow's appointments and follow up after every repair Quality check the vehicle before delivery so nothing goes back out wrong What we are looking for We'd like to see two or more years as a service advisor or service writer. If you have turned wrenches, worked the parts counter, run a BDC, or managed a quick lube and you are ready for the drive, apply anyway. We will teach you the rest. Real mechanical knowledge. Time as a technician is a plus, not a requirement Comfortable in a DMS and estimating tools, and able to look up history, parts, and labor times without help Able to explain a repair to someone who does not know what a control arm is Valid driver's license and a good driving record. You will be moving customer vehicles High school diploma or equivalent The kind of person customers start asking for by name Pay and benefits $80,000 to $125,000 per year. Base salary plus performance bonus Health coverage 401(k) with company match Paid time off Employee vehicle purchase program Schedule Five- to six-day work week. Closed Sundays. Why this store The shop stays busy. That's why this job pays what it pays. Car count is what separates an advisor making $80,000 from one making $125,000, and the traffic here supports the top of that range. We are family-owned, and the owners are in the building. When something needs to be fixed, you are not waiting on a corporate office three states away.

Pay:

$80,000.00 - $125,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Parental leave Retirement plan Vision insurance

Work Location:

In person