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Automotive Service Advisor-Bob Howard
Career Insights for Automotive Service Technician / Mechanic
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Scorecard
Based on Oklahoma data
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What they do
An Automotive Service Technician or Mechanic repairs and performs maintenance on cars and smaller trucks; may conduct auto inspections.
$49,579 / year median in Oklahoma
+6% projected growth
Job Description
Group 1 Automotive is actively hiring experienced Service Advisors for multiple Bob Howard dealerships in Oklahoma City and Edmond. We're looking for high-performing dealership Service Advisors who know how to manage a busy service drive, build customer trust, and consistently sell maintenance and repair recommendations. The ideal candidate has previous experience as a Service Advisor, Service Writer, or Express Service Advisor in a dealership or high-volume automotive repair environment and is comfortable handling repair orders, communicating with technicians, managing customer expectations, and driving service sales Schedule and confirm service appointments to ensure an efficient customer experience Create accurate, transparent repair orders with detailed cost and time estimates Serve as the primary liaison between customers, technicians, and parts teams Provide timely updates and clear communication throughout the repair process Review inspections and confidently recommend maintenance and repair services Maintain strong product, warranty, and service knowledge Accurately document customer interactions and service details in the system Previous dealership Service Advisor or Service Writer experience Strong automotive maintenance and repair knowledge Proven ability to upsell recommended maintenance and repairs Experience writing repair orders and coordinating with technicians Excellent customer service and communication skills Ability to thrive in a fast-paced, high-volume service department Experience with dealership management systems (CDK, Reynolds & Reynolds, Tekion, Xtime, Dealertrack, etc.) is a plus Valid driver license In addition to competitive compensation, we offer: Monthly base pay of $2,500, plus performance‑based commission Performance‑driven pay structure that rewards customer satisfaction, productivity, and quality service Ongoing training, coaching, and support in a high‑volume service environment Opportunities for long‑term growth within Group 1 Automotive Health, Dental, Vision, Life, and Disability insurance