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Skyliner Truck Center Corp
Service Writer for a Truck Repair Shop
Career Insights for Automotive Service Technician / Mechanic
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Based on Pennsylvania data
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What they do
An Automotive Service Technician or Mechanic repairs and performs maintenance on cars and smaller trucks; may conduct auto inspections.
$50,149 / year median in Pennsylvania
+2% projected growth
Job Description
About us: We are Skyliner Truck Center
- full service truck and trailer repair shop located in Pittston, PA. We are looking for a responsible and trustworthy individual with prior experience in the field. 40
- 50 hours per week.
Responsibilities:
- Check-in and check-out customers, ensuring accurate information is recorded on work orders and invoices
- Answer phone calls, take messages, communicate with technicians to ensure the most efficient work flow
- Dispatching technicians during Mobil Service Calls
- Create work orders,estimates, invoices, check in and out customers, taking payments
- Must be good with numbers and have previous cash handling experience
- Communicate with vendors, order parts, checking and replenishing inventory
- Keep accurate notes during the day, relay information to the management and staff
- Communicate with customers about services, follow up on payments
- Must know basic excel
- Sending /Receiving emails to customers
- Reconciling vendor statements, making payments
- Returning parts and cores to vendors when required
- Maintain a clean and organized front desk and reception area
- Picking up parts from dealers when necessary
- Calling customers about upcoming maintenance, follow up on payments/
Skills:
Knowledge of Russian Language is a plus- Attention to detail and accuracy in handling customer information
- Ability to remain calm under pressure and handle difficult situations with tact
- Must have some knowledge of heavy duty truck parts
Pay:
$18.00- $25.
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Vision insurance Application Question(s): Do you have a service writer experience? Are you able to work till 7- 8 p.