About us: We are Skyliner Truck Center
- full service truck and trailer repair shop located in Pittston, PA. We are looking for a responsible and trustworthy individual with prior experience in the field. 40
- 50 hours per week.
Must be able to work second shift till 7 or 8 pm and some Saturdays. Must have good customer service skills , service writting experience in diesel truck parts sales and repairs . Must be professional, highly motivated and organized. Able to multitask in a fast paste environment.
Responsibilities:
- Check-in and check-out customers, ensuring accurate information is recorded on work orders and invoices
- Answer phone calls, take messages, communicate with technicians to ensure the most efficient work flow
- Dispatching technicians during Mobil Service Calls
- Create work orders,estimates, invoices, check in and out customers, taking payments
- Must be good with numbers and have previous cash handling experience
- Communicate with vendors, order parts, checking and replenishing inventory
- Keep accurate notes during the day, relay information to the management and staff
- Communicate with customers about services, follow up on payments
- Must know basic excel
- Sending /Receiving emails to customers
- Reconciling vendor statements, making payments
- Returning parts and cores to vendors when required
- Maintain a clean and organized front desk and reception area
- Picking up parts from dealers when necessary
- Calling customers about upcoming maintenance, follow up on payments/
Skills:
Knowledge of Russian Language is a plus
- Attention to detail and accuracy in handling customer information
- Ability to remain calm under pressure and handle difficult situations with tact
- Must have some knowledge of heavy duty truck parts
Pay:
$18.00
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Vision insurance Application Question(s): Do you have a service writer experience? Are you able to work till 7
m.?
Experience:
truck parts, repairs ,sales : 2 years (Required)
Work Location:
In person