full service truck and trailer repair shop located in Pittston, PA. We are looking for a responsible and trustworthy individual with prior experience in the field. 40
50 hours per week.

Must be able to work second shift till 7 or 8 pm and some Saturdays. Must have good customer service skills , service writting experience in diesel truck parts sales and repairs . Must be professional, highly motivated and organized. Able to multitask in a fast paste environment.

Responsibilities:

Check-in and check-out customers, ensuring accurate information is recorded on work orders and invoices
Answer phone calls, take messages, communicate with technicians to ensure the most efficient work flow
Dispatching technicians during Mobil Service Calls
Create work orders,estimates, invoices, check in and out customers, taking payments
Must be good with numbers and have previous cash handling experience
Communicate with vendors, order parts, checking and replenishing inventory
Keep accurate notes during the day, relay information to the management and staff
Communicate with customers about services, follow up on payments
Must know basic excel
Sending /Receiving emails to customers
Reconciling vendor statements, making payments
Returning parts and cores to vendors when required
Maintain a clean and organized front desk and reception area
Picking up parts from dealers when necessary
Calling customers about upcoming maintenance, follow up on payments/

Skills:

Knowledge of Russian Language is a plus

Attention to detail and accuracy in handling customer information
Ability to remain calm under pressure and handle difficult situations with tact
Must have some knowledge of heavy duty truck parts

Pay:

$18.00

$25.

00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Vision insurance Application Question(s): Do you have a service writer experience? Are you able to work till 7

8 p.

m.?

Experience:

truck parts, repairs ,sales : 2 years (Required)

Work Location:

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