Description:

Automotive Service BDC Agent Performance Toyota Bountiful - Bountiful, UT Full-time | $17/hr + Bonus Opportunities Performance Automotive is a high-volume, multi-brand dealer group serving the Greater Bountiful area with top brands like Ford, Honda, and Toyota. We're hiring reliable and dependable Automotive Service Business Development Center (BDC) Agents to join our team at Performance Toyota Bountiful . What You'll Do Make outbound calls to schedule service appointments Answer inbound service calls in a professional and friendly manner Respond to customer emails and inquiries promptly Use internal scheduling tools to book and confirm service appointments Maintain strong customer relationships and provide exceptional service Meet or exceed daily call and booking targets ( 100+ calls/day ) Handle customer concerns calmly and professionally Support our Utah and Ohio stores Schedule Monday-Friday 9 am - 6:00 pm with a 1-hour lunch Rotating Saturdays (extra day off during the week when working Saturday) Sundays off Full-time In-person (no remote option) Pay Starting at $17/hour + bonus opportunities Additional performance-based bonuses available Benefits 401(k) Health, dental, and vision insurance Paid time off Flexible scheduling Employee discounts Referral bonus program Why Join Us? We offer a positive, fast-paced work environment where customer service is key and results are rewarded. If you're a motivated team player with a drive to succeed and a knack for communication, we want to hear from you. A smile changes the delivery of everything. and take the next step in your career with Performance Automotive .

Requirements:

What We're Looking For 1-3 years of customer service experience Strong phone and verbal communication skills Proven experience with high-volume outbound calling Call center experience preferred but not required Bilingual (Spanish-speaking) is a plus Ability to work a full time schedule Reliable and dependable Positive attitude, organized, and detail-oriented Valid driver's license preferred Must pass substance screening