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Bendall Auto Service
Automotive Service Advisor
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Job Description
Automotive Service Advisor Bendall Auto Service Yorktown, VA Job Details Full-time $50,000 - $90,000 a year 10 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off 401(k) matching Employee discount Retirement plan Qualifications Sales Customer service Automotive service Automotive diagnostics Mechanical knowledge Full Job Description Company Overview Bendall Auto Service is a trusted full-service automotive repair and preventive maintenance facility. We are committed to providing high-quality, guaranteed service for domestic and foreign vehicles at fair prices, serving as a reliable alternative to dealership service centers. Job Summary We are seeking an energetic and customer-focused Automotive Service Advisor to join our dynamic team. In this vital role, you will serve as the primary point of contact for our customers, guiding them through their vehicle service needs with enthusiasm and professionalism. Your expertise in automotive diagnostics, mechanical knowledge, and sales will ensure a seamless experience that keeps our clients coming back. If you thrive in a fast-paced environment and love helping people keep their vehicles in top condition, this is the perfect opportunity for you! Responsibilities Listen carefully to understand their vehicle concerns and service needs Provide detailed explanations of required repairs and maintenance using estimating software and automotive repair knowledge Write accurate service orders and estimates, including vehicle diagnostics, and routine maintenance like oil changes or tire services Coordinate with technicians to ensure timely completion of repairs while maintaining high quality standards Communicate clearly with clients about vehicle status, repair options, and costs while managing client expectations effectively and honestly Join us to be part of a team that values your expertise and passion for automotive care. We provide a supportive environment where your skills make a real difference in helping customers keep their vehicles safe and reliable!