Maintenance Technician Role at Augusta Square Apartments (144 units) SNS Management is the fifth-largest apartment owner in Greater Cincinnati, with a portfolio of approximately 2,000 apartment homes. While we operate at scale, we remain deeply committed to delivering an exceptional resident experience rooted in stability, respect, convenience, and belonging. Come work for a company where 50% of all of our leadership positions have been promoted from within! We are seeking a Maintenance Technician to support the day-to-day functionality and upkeep of our communities. This is a hands-on role for individuals who take pride in their work, solve problems quickly, and ensure residents have a safe, well-maintained place to call home. This position is dedicated to service and preventative maintenance; keeping properties running smoothly and addressing issues before they escalate. SNS Maintenance Technician's do not perform unit turns. What You'll Do (Your Maintenance Skillset): Diagnose and resolve maintenance issues (plumbing, electrical, HVAC, appliance, and general repairs) Perform preventative maintenance inspections across the property Maintain cleanliness, safety, and overall functionality of buildings and grounds Communicate clearly & respectfully with residents on service updates Accurately document all work completed in Appfolio, our property management software

What Success Looks Like:

This role is ideal for someone who values quality work, consistency, and accountability. Timely completion of work orders High-quality repairs with minimal to no callbacks Consistent execution of preventative maintenance Positive resident experience during service interactions Strong reliability and daily productivity

Required Skills & Experience:

2+ year of maintenance experience Working knowledge of plumbing, electrical, HVAC, and general repairs HVAC repair experience is required Strong reliability and accountability Ability to work independently and prioritize tasks Basic communication and customer service skills Valid driver's license

Preferred Experience:

EPA Certification Compensation & Benefits:

Top-of-industry compensation based on experience and capabilities Company-provided vehicle ( Ford Transit Connect ) All fuel and vehicle maintenance covered by SNS All tools and equipment provided to each maintenance tech Paid onboarding training Ongoing development/skills training Clear development pathways for growth A dditional

Benefits:

120 hours of time off in Year 1 7 paid holidays Health, dental, and vision insurance 401(k) with employer match Company-paid short-term disability Personalized dream vacation package benefit Quarterly company events Work Environment, Travel & Physical Requirements Onsite role supporting 1 main community at Augusta Square Apartments Occasional travel to additional local communities within 10 miles Must be able to walk properties, climb stairs, and work indoors/outdoors Ability to lift up to 50 pounds as needed Flexible office hours between 8AM-6PM (8 hour shift)