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MH
Mr. Handyman
Home Repair Professional Roofing and Siding repairs
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What they do
A Building and General Maintenance Technician performs building maintenance and appliance repairs for an apartment complex, housing division, residential center or business, as directed by a property manager.
$45,359 / year median in Tennessee
+18% projected growth
Job Description
Home Repair Professional Roofing and Siding repairs Mr. Handyman
- 3.2 Lenoir City, TN Job Details $20
- $28 an hour 12 hours ago Benefits Fuel card Paid holidays Health insurance Dental insurance Vision insurance Qualifications Customer communication In-person customer service Personal protective equipment (PPE) adherence Customer engagement Van driving Safety equipment Full Job Description Are you ready to join a team that answers all customer calls for you, fills your schedule, and provides you with your own van?
Other Benefits:
Paid Vacation Company Van Fuel Card Medical benefits Dental & Vision Benefits 6 Paid Holidays A back office that takes care of filling your schedule, so you don't have to An office team that answers all calls and helps you take care of the customers Flexibility with hours so you can take care of life's important events Your own iPad and technology support for using our state-of-the-art internal system, ServiceTitan And so much more... Your Responsibilities as a Handyman Professional Completing Maintenance & Repairs- You'll be completing small to medium maintenance and repairs for home and commercial projects. The project length can range from two hours to two days. Making Recommendations and Managing Expectations with Customers
- You'll communicate with customers to help them understand what they need to have done and manage expectations about the scope of work and costs. Create Life-Long Customers
- Deliver a great experience that wows life-long repeat customers. You will follow the Mr. Handyman Way
- a repeatable process that makes it easy to wow the customer every time. How We'll Measure Performance Here are some of the ways that we'll measure your performance in the role. Customer Satisfaction (NPS)
- For every job, you will encourage customers to complete a survey for them to rate their satisfaction with the service. You'll need both a high response rate and high satisfaction rate. Revenue Target
- Our office gets you in the door and it's your job to stay there and find additional ways to be of service to the customer. Effective Billing Rate
- It's your responsibility to invoice appropriately, source any needed materials, and collect payment from the customer. Recall Percentage
- We guarantee all our work for one year.