Apprentice / Field Technician (Audio/Video & Smart Home Systems)
Company:
Bain Custom Integrations (BCI)
Location:
On-Site /
Field Operations Position Type:
Full-Time Starting Compensation:
$23.00 - $26.00+ / hour (Total Package Value up to $60,000+/year) About Bain Custom Integrations At Bain Custom Integrations, we design, install, and program high-end audio/video, networking, and smart home automation systems for custom residential and commercial clients. We pride ourselves on exceptional craftsmanship, superior customer service, and an environment that rewards hard work, ownership, and technical excellence. We don't believe in dead-end jobs—we build clear career pathways where your income and role grow directly as your skills do.
The Opportunity:
Apprentice to Field Technician We are seeking a motivated, reliable, and detail-oriented individual to join our team as an Apprentice / Field Technician . This position combines entry-level hands-on training (Level 1) with a direct, structured path to becoming an independent Field Technician (Level 2) within 90 days. You don't need years of custom AV experience to start—just strong work ethic, a willingness to learn, high attention to detail, and top-tier reliability. What You'll Do Phase 1: Apprentice Technician (First 90 Days) Assist Lead and Senior Technicians on active job sites with custom equipment installations. Learn and apply BCI standards for running low-voltage wiring, mounting TVs, building equipment racks, and installing speakers. Stage, organize, and maintain daily work vehicles, materials, and specialized tools. Complete required technical training modules and safety assessments. Phase 2: Field Technician (After 90-Day Advancement) Execute standard residential and commercial installations independently or as part of a 2-man crew. Specialize in one of two distinct technical tracks:
Low Voltage Specialist:
Structured cabling, rack building, networking infrastructure, and complex wire management.
Programming Specialist:
AVR setup, smart home automation interfaces, network configuration, and system commissioning. Conduct client walkthroughs upon job completion, demonstrate system operation, and collect payments on site via digital tools. Career Growth & Compensation Pathway Starting Rate (Days 1-90): $23.00 / hour Field Tech Level 2 Advancement (Day 90+): Upon passing the BCI Core Skills Assessment and maintaining perfect attendance, your base pay increases to $26.00+ / hour .
Specialization Pay Bumps:
Earn automatic base wage increases as you achieve specific skill badges and certifications in Low Voltage or Programming.
Long-Term Growth:
Clear pathway to Senior Technician ($30.00+/hr + Performance Pay) within 12-18 months. Total Compensation Package & Benefits We believe in complete transparency regarding total compensation. Beyond cash wages, BCI provides a comprehensive total value package:
Competitive Base Hourly Pay:
$23.00 - $26.00+ / hr
Health Benefits:
50% company-paid health coverage (after qualifying period).
Tool Budget & Work Gear:
Free company work gear and dedicated tool support.
Paid Time Off:
Paid time off (PTO) and paid sick leave.
Ongoing Paid Training:
Specialized industry certifications and ongoing technical education.
Qualifications & Requirements Experience:
0-2 years of experience in low voltage, electrical, construction, trades, or tech installation (preferred, but we will train the right candidate).
Attitude:
A "no man left behind" team mindset, strong problem-solving skills, and a desire for a long-term career rather than just a paycheck.
Professionalism:
Clean, organized habits on jobsites and in work vehicles; comfortable interacting professionally with high-end clients.
Technical Aptitude:
Comfortable working with hand/power tools, ladders, and basic networking/electronics.
Licensing:
Valid driver's license with a clean driving record.
Reliability:
Punctual, dependable, and committed to excellent attendance.
Pay:
$23.00 - $30.00 per hour
Benefits:
Employee discount Health insurance On-the-job training Opportunities for advancement Paid time off Application Question(s): This role requires flexibility during peak project times and occasional overtime. Are you available to work Monday through Friday between 7:00 AM and 6:00 PM, with potential blackout dates during peak seasons (Oct-Dec)? Because our technicians work unsupervised inside high-end client homes and handle sensitive business inventory, are you willing to undergo a comprehensive background check and drug screening?
Scenario Question:
"You arrive at a client's home to install a new TV. When you enter the living room, you notice the power outlet on the wall is dead, the client's existing Wi-Fi router on the table is unplugged, and the client tells you: 'The last contractor said my breaker kept tripping, so I just stopped using this whole wall.' In 2-3 sentences: What is the very first step you take before touching any tools or starting the installation? How do you handle the situation with the client so the job stays on track without causing a safety hazard or unexpected cost?
