Summary/Objective The Field Technician / Shop position efficiently and effectively diagnoses and troubleshoots heavy-equipment repairs and performs service repairs at customer's worksites/ shop garage ensuring the proper completion to the customer's satisfaction. Required Education and Experience The following requirements are job-related and consistent with business necessity. High school diploma or GED Two-year technical school degree in heavy construction equipment technology (technician emphasis), Or at least three years' experience in heavy construction equipment diagnosis and repair, and an additional minimum one year experience as a Field Technician. Class C driver's license with a clean driving record Preferred Education and Experience The following requirements are job-related and consistent with business necessity. Commercial driver's license Class B with air brake Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Efficiently and effectively diagnoses and troubleshoots heavy-equipment repairs and performs service repairs ensuring the proper completion to the customer's satisfaction Work with a computer to diagnose and troubleshoot equipment Read and interpret technical service information, manuals, bulletins, blue prints, and schematics Ensure that all required parts, materials, and supplies necessary to complete the repair are ordered and obtained Adhere to all safety and environmental regulations. Document and maintain proper records of time spent on each repair, parts and materials used, and detailed descriptions of work performed Continue service training education to enhance knowledge and service capabilities, and remain current on new technologies Competencies Good working knowledge of equipment operations and mechanical functions required. Must have a strong knowledge of hydraulic, electrical, mechanical, and pneumatic systems General computer proficiency Work well in a fast-paced, demanding team environment, with all levels of the company, and with all types of customers Highly motivated and able to work independently with little supervision and with a strict attention to detail; able to work productively with customers and employees Class C driver's license with a clean driving record Additional Eligibility Requirements Upon offer of employment, selected candidates must pass a pre-employment drug test and physical examination at Highway's expense to determine if the candidate is physically fit to perform the duties without injuring themselves or others. Position Type/Expected Hours of Work As this is a full-time hourly position, Technicians are expected to work Monday through Friday, 7 a.m. to 3:30 p.m., with a 30-minute unpaid lunch, and with the possibility of overtime. This position may be expected to work on call Saturday and/or Sunday depending on customer needs and emergency situations. Benefits Full-time employees are eligible for: Company-paid product training Paid vacations and holidays Competitively priced medical, dental, and vision plans with employer contribution Company-paid life, accidental death and dismemberment, and short- and long-term disability Company-paid uniforms Tool allowance 401(k) Profit Sharing Plan Access to group-discounted term and universal life, accident, short-term disability buyup, and critical illness insurance
Job Type:
Full-time Pay:
$25.00 - $31.00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance