Field Service Engineer JEOL USA, Inc. - 4.5 Pleasanton, CA Job Details Full-time $63,000 - $68,000 a year 1 day ago Benefits Paid holidays Disability insurance Company car Health insurance Dental insurance 401(k) Flexible spending account Tuition reimbursement Paid time off On-the-job training Employee assistance program Vision insurance 401(k) matching Life insurance Paid sick time Qualifications Training program Field service equipment repair Customer communication Electro-mechanical components In-person customer service Electron microscopy Driver's License Electronics technician experience Customer support Associate's degree SEM Full Job Description About JEOL Since 1949, the JEOL legacy has been one of providing solutions for innovation. JEOL positively challenges the world's highest technology, forever contributing to the progress in both Science and Human society through its products. We have 70 years of expertise in the field of electron microscopy, more than 60 years in mass spectrometry and NMR spectrometry, and more than 50 years of e-beam lithography leadership. The primary business of

JEOL USA

is the sales of new instruments and peripherals and support of scientific instruments throughout the United States, Canada, Mexico, and South America. Field Service Engineers - LA & Pleasanton areas Field Service Technicians are responsible for routine service, installation, and maintenance of JEOL products such as Electron Microscopes, Scanning Probe Microscopes, Ion Beam Microscopes and Electron Beam lithography instrumentation. You will represent JEOL at customer locations and works primarily with scientists and related personnel to diagnose and repair products within the assigned service territory. We have positions based in Los Angeles and the Pleasanton area.

Essential Functions:

Independently diagnose and repair electron microscopes within the territory Systematically analyze the source of problems affecting customer's instrumentation Resolve problems with affected instrument, or prepare a report of findings and recommendations Communicate with clients, vendors, supervisors to ensure customer satisfaction

Qualifications:

An Associate's degree in an appropriate area of engineering and/or science, plus a minimum of 6 months related experience Solid electromechanical understanding and troubleshooting experience Knowledge of and ability to apply analog and digital electronics A valid license, passport, and up to 30% overnight travel is anticipated Excellent customer service skills What we offer: Comprehensive medical and dental insurance without deductibles Company car 401K plan with a match & Company contribution 2 week training program followed by 6 months on the job training Qualified candidates may apply on our website at http://www.jeolusa.com/careers JEOL USA, Inc. is an Equal Opportunity Employer. Applications from veterans and individuals with disabilities are strongly encouraged. In order to be transparent with applicants about salary and in compliance with various state pay disclosure statements, publishes the following information which is current as of July, 2026.

Salary Minimum:

$63,000 - Salary Maximum $68,000 The base range above represents the low and high end of the JEOL salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition, JEOL provides a variety of benefits to eligible employees including health and dental insurance coverage, life and disability insurance, a 401K plan with company match and contribution, tuition reimbursement, paid holidays, paid sick time, and paid vacation.

Job Type:

Full-time Pay:

$63,000.00 - $68,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance

Education:

Associate (Required)

Experience:

electronics: 1 year (Required) Willingness to travel: 25% (Required)

Work Location:

On the road