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Field Service Engineer - NMR Products
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Based on Massachusetts data
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What they do
A Field Service Engineer is responsible for installing, maintaining, repairing, and providing technical support for equipment or machinery at customer sites. They typically work directly with customers, troubleshooting problems, performing repairs, and ensuring that the equipment operates efficiently. They may work across various industries, such as telecommunications, manufacturing, healthcare, or IT, depending on the nature of the equipment they specialize in.
$107,775 / year median in Massachusetts
Job Description
Use your background and experience in Logistics or Operations to communicate project schedules and track information in the ERP system for the delivery of capital equipment. Responsibilities include tracking information in the ERP system for the delivery of capital equipment and maintaining detailed project schedules and special delivery requirements in the ERP system. Other responsibilities include coordinating the delivery schedule with the Service and Traffic Departments and interacting with customers prior to installation to discuss room readiness, special requirements, potential obstacles, and the material delivery plan.