A Field Service Engineer is responsible for installing, maintaining, repairing, and providing technical support for equipment or machinery at customer sites. They typically work directly with customers, troubleshooting problems, performing repairs, and ensuring that the equipment operates efficiently. They may work across various industries, such as telecommunications, manufacturing, healthcare, or IT, depending on the nature of the equipment they specialize in.
Join a global leader in industrial machinery and become part of a team working with cutting-edge Electron Beam technology. We are seeking a hands-on Field Service Engineer to support customers across the United States from Haverhill, MA location. Whether you already have experience with Electron Beam equipment or have a strong electrical/mechanical background and are eager to learn, comprehensive training—including training in Japan—will be provided. This is a full time, permanent and direct hire position.
Field Service Engineer Responsibilities Include:
Travel to customer sites across the U.S. (up to 80%) to install, troubleshoot, repair, and maintain industrial equipment. Perform equipment commissioning, inspections, and preventive maintenance. Diagnose electrical, mechanical, software, and network-related issues. Read electrical schematics, mechanical drawings, and blueprints to identify and resolve technical problems. Install, test, and optimize equipment performance. Train customers on equipment operation, maintenance, and best practices. Provide technical support via phone, email, and on-site visits. Document service activities and communicate findings to internal teams. Stay current on product updates and industry standards.
Field Service Engineer Requirements Include:
5+ years of experience in Electrical Engineering, Field Service, Industrial Maintenance, Automation, or a related field. Associate's Degree in Electrical Engineering or a related discipline preferred. Mechanical and/or electrical troubleshooting experience. Experience with Electron Beam Technology is highly preferred, but not required. Ability to read electrical and mechanical drawings. Experience using measuring instruments such as multimeters, dial indicators, micrometers, calipers, and voltmeters. Valid driver's license. Willingness to travel up to 80% throughout the United States. Ability to travel to Japan for technical training. Activ8 Recruitment & Solutions / Renaissance Resources Inc. has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you're a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success. We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates. We prioritize direct applicants; third-party resumes may not be reviewed.
Job Type:
Full-time Pay:
$80,000.00 - $90,000.00 per year
Benefits:
Dental insurance Paid time off Vision insurance
Education:
Associate (Required)
Experience:
electron beam machine
Maintenance :
4 years (Required)
License/Certification:
Driver's license (Required) Ability to
Commute:
Haverhill, MA 01830 (Required) Ability to
Relocate:
Haverhill, MA 01830: Relocate before starting work (Preferred) Willingness to travel: 75% (Required)
