Field Service Engineer Lakeside Technical Recruiting Medina, OH Job Details Full-time $80,000 - $90,000 a year 16 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Professional development assistance Life insurance Qualifications Equipment service recordkeeping Machine maintenance record keeping Customer communication Schematics In-person customer service Industrial mechanic experience Driver's License Programmable logic controllers Electrical experience Wrenches Hand tools Mechanical troubleshooting Full Job Description

JOB DESCRIPTION

This position will provide maintenance and servicing of cremation and ancillary equipment and technical assistance to our customers located throughout North America.

This can include the following:

Servicing of new equipment, emission testing, troubleshooting on site, regular preventative maintenance, repairs on site, operator training and modification of equipment and systems. As a Field Services Engineer, you will be responsible for: Visiting customer sites to discuss servicing of equipment to maximize customer experience Servicing new equipment to factory specifications Acting as a consultant to our customer base regarding our products Performing all assigned planned maintenance Processing paperwork upon completion of each job Requirements for the

Field Service Engineer:

• Be available and accessible by phone and computer daily as required
• Communicate effectively with customers to clearly explain equipment requirements
• Use sound judgment to handle any safety related issues
• Self-starter, clean and responsible individual capable of making independent decisions
• Provide detailed and clear service reports Must have valid Driver's License with proof of insurance and good driving record - Also currently hold or obtain a passport for international travel Versatile equipment maintenance skill set Excellent customer communication skills 1-3 years wrench in hand experience (mechanical & electrical a plus) Ability to read mechanical and electrical drawings and schematics preferred Must have standard tools used in the craft

Job Type:

Full-time Pay:

$80,000.00 - $90,000.00 per year

Benefits:

401(k) matching Dental insurance Health insurance Life insurance Paid time off Professional development assistance Vision insurance People with a criminal record are encouraged to apply

Experience:

mechanical: 3 years (Required) Willingness to travel: 50% (Required)

Work Location:

On the road