A Field Service Engineer is responsible for installing, maintaining, repairing, and providing technical support for equipment or machinery at customer sites. They typically work directly with customers, troubleshooting problems, performing repairs, and ensuring that the equipment operates efficiently. They may work across various industries, such as telecommunications, manufacturing, healthcare, or IT, depending on the nature of the equipment they specialize in.
Lambert Nemec Group is partnering with a respected and innovative leader in advanced healthcare and pharmacy automation systems in their search for a Field Service Engineer. This is an exceptional opportunity for an autonomous, hands-on technical professional to deploy, refine, and troubleshoot cutting-edge automated hardware and software solutions across diverse client sites. This role is ideal for a travel-resilient, self-directed individual contributor who thrives outside of the micro-management of high-density, repetitive factory floors. Operating as the primary front-line technical face of the organization, the successful candidate will own their schedule, manage critical client interactions directly, and master a unique, proprietary technology footprint.
Key Responsibilities:
Perform software and hardware preventive and corrective maintenance on computerized electro-mechanical systems. Respond to emergency break-fix service calls to diagnose, troubleshoot, and repair physical components and trace electrical circuits. Refine and validate PLC coding (specifically Allen-Bradley systems) during onsite deployments. Partner closely with client facilities to schedule appropriate downtime for required maintenance activities. Manage follow-ups on open issues, tickets, and technical escalations to ensure rapid resolution. Ensure timely and accurate completion of all field paperwork, administrative reports, expenses, and timesheets. Adapt to flexible scheduling, including working outside of normal business hours when required to service business-critical products.
Requirements:
3+ years of direct field service experience troubleshooting, diagnosing, and repairing complex computerized electro-mechanical systems, conveyors, or industrial automation setups. 3+ years of experience working in a highly visible service capacity with direct, high-touch customer interaction. Practical technical agility and a strong grasp of physical mechanical adjustments and electrical diagnostics. Experience programming, refining, or validating Allen-Bradley PLCs is considered a strong asset. A technical diploma or degree in mechanical, electrical, computer, or biomedical engineering is a plus, though practical troubleshooting capability and quick learning agility are highly valued. Applicants must be legally authorized to work in the United States on a full-time basis. Employment visa sponsorship is not available for this position. Must own a reliable vehicle and possess a valid driver's license. Ability to manage the rigorous demands of approximately 80% regional travel to client sites. Ability to successfully complete standard pre-employment background checks and drug screening protocols. A stable career history demonstrating long-term operational commitment rather than frequent job transitions.
Rewards:
Competitive base salary of $70,000 - $85,000 per annum, reflective of experience and technical skill. Premium mileage reimbursement rate of $0.72 per mile for all field travel. Comprehensive Medical, RX, Dental, and Vision benefits package. Healthcare and Dependent Care Flexible Spending Accounts (FSAs). Company-paid Life/AD&D insurance, Short-Term Disability (STD) plans, and Employee Assistance Program (EAP). 401(k) retirement plan featuring an employer match. Highly autonomous, 100% remote delivery model supported by localized office infrastructure in Fort Myers, New York City, and San Antonio.
To Apply:
If you are interested in this opportunity, please forward your resume (in Word format) directly to Mario Tomberli, Director of Recruitment , at mario@lambertnemec.com referencing "Field Service Engineer" in the subject line of your email. To view other opportunities currently available, please visit: https://lambertnemec.com/career-opportunities/index.html#/jobs We thank all applicants in advance; however, only those individuals who best meet our client's specifications will be contacted. All other resumes will be kept on file for future consideration.
