Find Jobs
Find Jobs Near You – Available Work in Your Location
Field Service Engineer/ AV /Display-- Travel
Career Insights for Field Service Engineer
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on New York data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Field Service Engineer is responsible for installing, maintaining, repairing, and providing technical support for equipment or machinery at customer sites. They typically work directly with customers, troubleshooting problems, performing repairs, and ensuring that the equipment operates efficiently. They may work across various industries, such as telecommunications, manufacturing, healthcare, or IT, depending on the nature of the equipment they specialize in.
$103,082 / year median in New York
Job Description
Field Service Engineer/ AV /Display-- Travel Hybrid in New York, NY, US
• Posted 19 hours ago
• Updated 19 hours ago Full Time No Travel Required Remote Depends on Experience Fitment Dice Job Match Score™ 🔢 Crunching numbers... Job Details Skills AV Audiovisual Cabling Computer Networking Customer Support Repair System Integration Field Service DVLED Wall
DVLED AV
Audiovisual Cabling Computer Networking Customer Support Repair System Integration Field Service DVLED Wall DVLED Summary Field Service Engineer/ AV /
Display-- Travel Introduction:
Hands-on Audio/Video system integration experience, including DVLED, video walls, or display cubes Have you performed onsite installation, maintenance, or troubleshooting at customer locations Have you troubleshot physical hardware (displays, servers, AV equipment, cabling) Field Service Engineer responsible for preventive maintenance, repair, troubleshooting, and calibration of enterprise audio/visual systems, display technologies, servers, and related hardware at customer sites. This role works closely with the support team on onsite Level 1 and Level 2 issues, documents all work in NetSuite CRM, and provides customer training as needed.
Responsibilities:
Perform preventive maintenance, repair, troubleshooting, and calibration of audio/visual systems and display technologies Work closely with the support team on onsite Level 1 and Level 2 issues Document all work in NetSuite CRM Provide customer training as needed
Requirements:
Required Qualifications:
3+ years of Audio/Video system integration experience Focus on DVLED, display cubes, troubleshooting, setup, and calibration Hands-on experience troubleshooting hardware systems including displays, video walls, servers, and AV equipment Experience working directly at customer sites Disqualify if: No professional AV or display system experience
Technical Skills:
Preventive maintenance per vendor specifications Troubleshooting hardware (servers, displays, AV components), software / OS issues, and basic network connectivity issues Ability to interpret display error codes Identify cable vs. display vs. configuration issues Preferred Qualifications (Nice to Have): CTS certification Network+ and/or Security+ Customer support or service experience (1+ year) Experience learning/supporting custom software solutions Experience with large-scale or enterprise display environments Employers have access to artificial intelligence language tools ("AI") that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Dice Id:
10312854
Position Id:
9078918 Posted 19 hours ago